Customer Service High School

*** ******* ***** **. 757-***-****

Chesapeake, VA 23320 abkf6u@r.postjobfree.com

HERBERT LEE THOMAS, JR.

WORK HISTORY July 2007 - present Planittechnology Group Virginia Beach, VA

Warehouse Assistant/Shipping Clerk

Assist in inventory control.

Work with web-base program called Khameleon.

Deliver computers to state agencies throughout Virginia.

Ship computers to state agencies for Ferguson Enterprises.

July 2006 – July 2007 RGIS Virginia Beach, VA

Inventory Clerk

Aid in data collection.

Used hand-held technology proprietary to RGIS.

Inventoried items on sales floor, stock rooms, and warehouses.

December 2004 – July 2006 Life More Abundantly Fayetteville, NC

Direct Care Staff

Provide consistent, personal care & follow support plans.

Assist with hygiene, eating, & drinking while nutritional diet.

Support, safeguard, & enable individuals to live independently.

Work constructively & professionally with staff as an effective team member.

Establish & maintain a friendly, informative, professional relationship with family.

May 2003 – December 2004 General Dynamics Chesapeake, VA

Material Handler

Worked as a contractor, fire-watcher, duct worker, & electrical worker on navy ships

Read blue prints for building duct work on navy ship.

Able to build connectors for different computer equipment.

Able to wire-up transformer boxes on navy ship.

June 2001 – May 2003 Abacus Communications Virginia Beach, VA

Customer Service Representative

Answered phones for customer inquiries, billing questions, & complaints

Answered collection calls for delinquent or slow payees.

Excelled to team lead position.

September 200 – June 2001 Oaks Mobile Home Park Fayetteville, NC

Maintenance Man

Grounds Keeper, Replaced appliance when needed such as refrigerators

Window units, washer, dryers, and dish washers. I also had to clean and fix

Them up to be rented out.

June 1997 – September 2000 US Army Ft. Bragg, NC

Unit Supply Specialist

Received, inspected, inventoried, loaded/unloaded installation supplies & equipment.

Operated unit level computers.

Prepared unit/organizational supply documents.

Maintained automated supply system for accounting of supplies & equipment.

Issued & received small arms.

Secured & controlled weapons & ammunition in security areas.

Scheduled & performed preventive & organizational maintenance on weapons.

Education September 1993 – June 1997 Westover High School Fayetteville, NC

High school diploma

Training/Skills CPI, First Aid, & Medication Certification. Microsoft Word, Excel, PowerPoint, Windows

98/XP, & Khameleon. UPS World ship & FedEx Ship Manager.

Honors Army Service Ribbon, Field Sanitation Course, Expert Marksmanship Qualification

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