Customer Service Real Estate

Location:

Posted:

October 01, 2010

STACEY J BROWN

Rapid City, South Dakota 57702

************@*****.***

OBJECTIVE:

Providing years of customer service and office experience, seeking the opportunity to move

forward with a reward healthcare career providing clerical assistance for patient care.

EXPERIENCE:

Highly motivated with excellent customer service and communication skills, able to provide

effective verbal and written directions to assist in guiding and motivating others; works

effectively in stressful situations as a team player and individually, able to multiple tasks

efficiently. Providing one-on-one and group interactions in person and by phone, extensive PC

and office skills, positive thinking, and high code of ethics.

EDUCATION

2007-2010 Associates Degree Business Management, Axia College/Phoenix University

2002-2002 Real Estate Broker Associate, Dakota West Institute, Rapid City, S.D.

1997-1998 Real Estate License, Dakota West Institute, Rapid City, S.D.

EMPLOYMENT

2006-Present Consumer Control Specialist, GE Money Bank

Answer inbound customer service calls

Assist customers in understanding credit card billing statements

Provide online technical support

Process consumers payments through Western Union

2004-2006 Home Equity Loan Advisor, GE Consumer Finance

Working with people of diverse backgrounds

Assisting customers in establishing their financial goals

Structuring home equity loans with comprehensive debt analysis

Providing written and oral presentations

2004-Present Business Owner, Framers Inc.

Maintain and record office records for business and contractors

Prepare estimates and billing statements

Provide and file 1099’s and other legal documents

Work with accounting for accounts payable and receivable

1998-2003 Real Estate Broker Associate, Coldwell Banker, Lewis-Kirkeby- Hall, RE., Inc.

Establishing clients real estate goals

Preparing and presenting real estate presentations and legal contracts

Network to establish new clients

Coordinating real estate transactions and closings