Sales Customer
Resume:
Derick Audette
Rock Falls, IL 61071
*************@*****.***
OBJECTIVE
To utilize my knowledge in psychology and acquire a position within the
social services field.
Education
Bachelor of Arts in Psychology May 2007
Minor: Sociology
Northern Illinois University, DeKalb, IL
Associate of Arts and Sciences, May 2004
Sauk Valley Community College, Dixon, IL
Related Courses
Race and Ethnic Relations Basic Statistics
Families and Social Change
Introduction to Brain and Behavior Social Problems
Social and Personality Lab
Developmental Child Psychology Social Psychology
Elementary Spanish
Research Experience, DeKalb, IL August 2006-
May 2007
. Composed scripts for an experiment regarding motivation and learning.
. Conducted post experimental interviews with participants.
. Administered test materials to participants within the study.
. Transcribed an interview of a single parent.
. Entered data from previous conducted studies using SPSS.
Internship
PADS Homeless Shelter January 2008-Present
. Served food to homeless citizens of Sterling and Rock Falls.
. Orchestrated presentations to local churches in order to raise money
for the shelter.
. Conducted intake interviews of new guests at the shelter.
. Constructed volunteer schedules for over 240 individuals.
. Settled disputes between guests staying at the shelter.
Work Experience
Focus Communications, Rock Falls, IL November 2007- August 2008
. Completed sales transactions with customers.
. Improved verbal communication skills.
. Maintained high customer satisfaction and efficiency in periods of
high customer and sales volume
. Trained employees in daily operations
. Used problem solving skills to settle customer disputes
Skills: Microsoft Word, Power Point, SPSS
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