Customer Service Administrative Assistant

TATIANA MONTES_________________________________ ______________

**** ***** ****** * San Bernardino * CA 92410 * 310-***-****

* 909-***-**** abkf01@r.postjobfree.com

OBJECTIVE______________________________________________________

Full time position as an administrative assistant with the opportunity for

future growth

EXPERIENCE_____________________________________________________

Aerotek Staffing- Veteran 's Center, Colton/Corona CA July 2010-

Present

File Clerk

. Prep veterans files to be scanned

. Scan files to the computer creating electronic files

. Audit file room, so that no file was skipped

Staffmark- Registrar of Voters, San Bernardino CA May 2010-June 2010

Phone Operator

. Answer phones throughout the day

. Screen all phone calls by inputting data in the computer

. Provide Customer service to the public.

Census, San Bernardino CA April 2010-June 2010

Enumerator

. Enumerate households in our notebook

. Made sure households information was kept confidential

. Interview household over the phone when needed to

Village School, Pacific Palisades CA April 2008- Aug 2008

Data Entry Clerk

. Provided administrative support to the students and parents by

managing their academic records

. Performed advanced computer data entry, and maintained the new

administration software

. Monitored the students medical records by reviewing their health

coverage, medication and other health regulations

Home Shopping Network, Fontana CA Mar 2007- Mar 2008

Support Coordinator

. Assisted employees with questions, new hire orientation and benefits.

. Updated companies report daily for the GM

. Coordinated companies events, among other clerical duties such as

filing, answering multi-phone lines etc

Sally's Beauty Supply, San Bernardino CA Oct 2004- Aug 2005

Customer Service Representative

. Addressed customer's inquires by giving professional recommendation on

different products, offers and services

. Prepared ledgers, financial report and performed audits

. Managed stores inventory by ordering supplies from major vendors

SKILLS___________________________________________________________

. Fluent in Spanish

. Proficient in Microsoft Word, Excel, Power point, Outlook

. Type 45 wpm, 10-key proficient

EDUCATION______________________________________________________

Riverside Community College, Riverside CA

May 2004

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