Supply Chain Customer Service

Deepak Paluru

**** *. **** ****, #***, St.Louis, MO 63108 abkex7@r.postjobfree.com 636-288-

2008

PROFESSIONAL PROFILE

I am an enthusiastic and dedicated professional with extensive experience across all areas of retail and supply chain

management. An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a

strong ability to manage projects from conception through to successful completion. A proactive individual with a logical

approach to challenges, I perform effectively even within a highly pressurised working environment.

OBJECTIVE

Seeking a position in supply chain management where I can use my varied technological, financial and problem-solving

skills to help a company improve its operations.

AREAS OF EXPERTISE

Demand Planning Statistical Data Analysis Logistics Six Signma

Forecasting Supply Chain Systems, ERP Contract Management, Compliance Project management

Inventory Management Enterprise application integration Supply Relationship Quality management

Advanced planning & scheduling Sales & Operations Planning Manufacturing Report generation

Operations Management Project Management Marketing demographics Risk Management

Optimization E-supply chain Material resource planning, MRP IT Supply Chain

CRM/SRM Financial modeling Vendor Development Cost Reduction

Database tools Productivity MS-Office (Word,Excel,PPT,Project,Visio) Order Fullfilment

Data warehouse and defect tracking Distribution Management VBA/Macro Lean Supply Chain

PROFESSIONAL SUMMARY

Results-oriented MASTER’s-level professional controller with significant and progressive experience boosting

•

productivity, cutting costs, and fostering efficiency in a manufacturing setting; proven track record with both numbers

and employees managed.

6+ years experience in global supply chain planning, MRP, scheduling, purchasing, demand planning, materials

•

management, forecasting, Sales & Operation planning and logistics for a manufacturing company with a background in

SAP, ToPs3, Empac, and MFGPro (QAD) as an ERP tool.

Lead production sites globally - reduce inventory, increase turns, and improve OTD, supplier OTA, financial stability.

•

Designed tools, templates helping inventory management and customer service.

Recognize potential customers, creating and improving business and reaching profitability level and sales growth with

•

improved S&OP definitions and processes.

Hands on experience in 3rd Party Vendor Management, Vendor Development, Alternate Sourcing, Supplier

•

Negotiations, Product Localization, Outsourcing, Demand Planning and forecasting

Excellent team-building and cross-functional working skills implementing and documenting procedural functions.

•

Strong leader/manager of personnel with unsurpassed interpersonal skills and experience managing global facilities.

•

Enthusiastic communicator with proven analytical skills to develop detailed reports and a competent multi-tasker.

•

Big-picture visionary with ability to understand how daily operations shape results and goals.

•

Computer-literate performer with extensive technical proficiency covering wide range of applications and platforms,

•

including VBA, SQL and macro programming in MS Excel, MS Word, MS Office.

• Green Belt – Laird Technologies & CPIM in process.

CAREER ACHEIVEMENTS

• Developed and designed demand planning solution

Best Practice Award & CIP Award ’10 (Laird) - Safety Stock Rationalization Process

•

Inventory reduction for last year - $13M (globally) & $4M(Mexico)

•

Improve warehouse inventory accuracy from 69% to 94% (NA, EU, APAC)

•

Demand/forecast Planning & Shipment Planning Tool – ~65 hrs per week (just for TYCO)

•

• CLIM toolkit - $15M Obsolete identification and $33M Excess opportunity

• Cost Reduction of $ 2M + exceeding Site PPV Goals to -6%

• Material Sourcing NPI Lead contributing to over $15M in New Business wins

Paul H. Lawhead, Page 2, abkex7@r.postjobfree.com

2013-01-05

Six Sigma Green Belt – laird Technologies

•

Scholarship for Proficient Academic Performance – TAMUK

•

CAREER SUMMARY

Supply Chain Manager, Global Laird Technologies

C hain L aird T echnologies

Feb’08 to date

Feb’08

Reporting to the Director of Operations and Supply Chain with the responsibility for globally managing purchasing,

production scheduling, demand/forecasting, material mgmt, supplier service level mgmt, order fulfilment, logistics in a high

mix low volume and a low mix high volume manufacturing environment.

• Responsible for short and long term Supply planning understanding scheduling, demand planning, simulating

forecast, inventory management, material flow and planning.

• Optimized supply chain flow of materials and achieve cash flow, customer service and define and track KPI

objectives

• Interfaced with Customers to understand delivery performance; aligning current production, capacity to meet metrics

and budget. Analyzed client requirements, prioritized tasks, identified dependencies, designed solutions

• Receive first-hand customer information and uses it for improvements in products and services

• Developed tools and processes to integrate point or systemic solutions to improve and optimize demand planning and

guided project leaders globally to achieve the goals.

• Designed process flow and the project leader in demand planning transfer to low cost regions

• Lead reporting/analysis for S&OP process, including service levels, inventory levels, forecast accuracy, market share

• Participating in the forecasting and budgeting process of current and future trends in defined categories and/or for

assigned supplier base with production forecast accuracy and analysis.

• ERP expert; inventory, warehousing funcs, work orders, item master, lifecycle, production and EOL.

• Supply chain lead for VMI, JIT, SDV and min-max planning implementations and training.

• Strategic network optimization, including the number, location, and size of warehousing, distribution centers, and

facilities.

• Product life cycle management, so that new and existing products can be optimally integrated into the supply chain

and capacity management activities.

• Functioned as interface to users & stakeholders; oversaw releases & updates; reported status. Developed plans,

managed & administered projects, coordinated IT programs, delivered results

• Lead and organized activities ensuring project completions on schedule, within budget constraints.

• Served as liaison between IT and business client in critical, high-visibility implementation with Business

Management, IT Project Management, Regional IT Management, Global Finance, Site Finance, Program mangers,

Quality, engineering and systems analysts/ Systems Developers in support of corporate-wide system development

efforts.

• Expert in knowledge of departmental functions. Key driver of IT Supply Chain and lead Strategic Business Analysis

Achievements:

• Global customers demand planning solution – VBA and Macro

• Statistical models to develop safety stock optimization, min-max

• Owner of several toolkits to improve and measure OTD, turns, safety stock, ROP, OTA, VMI, Work Order milestone,

E&O.

• Simulated and statistifcal forecast analysis to determine accuracy and help improve service levels.

• Implemented best practices in materials management by developing process, policy and procedures and project

managing training, documentation and golive with several global manufacturing facilities (Cycle counting, Physical

counting, BOM review, ABC classification, Action messages review, Standard inventory status code and global

materials management policy).

Strategic Sourcing & Planning Specialist T ransocean Deepwater D r illing I nc

Aug 2007 – Feb 2008

Reporting to Sr.Supply Chain Manager, strategized the supply chain with indepth concentration on purchasing, scheduling

and demand/forecasting. Excelled in cost reduction, optimization and improved supply chain velocity with tremendous service

levels.

• Lead RFx, negotiations, contract development, and compliance managemnt. Ensure “best value” achieved by

competitive tendering, effective negotiations, contract structure and management.

• Defined strategic procurement practices, processes and techniques on maintenance services providing best total cost

SC solution.

• Work with cross functional teams to develop, execute and maintain global supplier sourcing strategies driving

acceptance and use of a consolidated, strategic supply base.

• Manage continuity of material supply through interfacing between suppliers and rigs – expedites material orders,

supplier capacity planning, communicates and advises material forecasts, pre-empts supply problems by identifying

demand spikes, seasonal outliers etc

• Owner for sourcing and planning governance activities including process improvement, maintenance, validations and

metrics.

• Root cause analysis to clarify and resolve complex business issues by breaking them down into meaningful

components.

• Measuring, analyzing, validating and submitting On time Delivery, Inventory Turns, Forecasting Accuracy, statistical

and productivity reports to senior management.

• Strategic partnerships with suppliers, distributors, and customers, creating communication channels for critical

information and operational improvements such as cross docking, direct shipping, and third-party logistics.

• Inventory decisions, including quantity, location, and quality of inventory.

• Accurately quantify, classify, record supply savings, agreements while managing vendor purchasing agreements

ensuring internal contract compliance and monitor vendor performance.

• Consolidating the supply base managing supplier relationships with the use of scorecards and quarterly supplier

reviews to drive continuous improvement in supplier performance.

• Identifying preferred supply base through the use of benchmarking, cost modeling, financial, commercial and

technical analysis

• Demand planning and forecasting, coordinating the demand forecast of all rigs and sharing the forecast with all

suppliers.

• Participating in the forecasting and budgeting process by providing market analysis of current and future trends in

defined categories and/or for assigned supplier base.

• Mentoring, training and developing other personnel within the supply chain organization. Benchmarking of all

operations and functions against competitors/industry, and implementation of best practices throughout the enterprise.

Achievements:

• Working with Business Unit (BU) subject matter specialists to gather and assess business requirements

• Cost reduction of 7% by strategizing pipe and rod suppliers. Exceedingly profitable payment terms.

• Market Segmentation Variables – Supply market Analysis

• OTA improvement of 95% for coating,welding and plating suppliers

• Trained internal team on forecast accuracy analysis working with ATK for global, regulaional and inturn helping re-

alignement of demand planning.

Mar

Consultant & T r aining Objectwin Technologies I nc

2007 – Aug 2007

• Training on the ERP system, SAP R/3. Specializing on the Materials management module concentrating on the

functional design part of it.

• Cross functional design and integration with SD, PP, FICO, AP etc…

STEP I ntern & Buisness Analyst GE Preco Turbines & Compressors

Sep 2005 – May 2006

Hired as the cross functional buisness analyst to understand the manual facilitation of the process and procedures in supply

chain to a system based solution helping the plant improve its delivery performance and efficiency.

• Performed Requirement Gathering to arrive at the Blueprint of the Business and the Business Requirement

Document.

• Planned and executed GAP Analysis to identify Procedural and Process mismatches between the ERP system, TOPs3

and Business Procedures.

• Implemented new functional designs to align ERP procedures related to Procurement, Inventory Management and

logistics with business model.

• Established SOPs to closely match Best Practices prevalent in the ERP System.

• Facilitated team collaboration & fostered communication; created and managed action item databases

• Created detailed documentation and user training materials to help eliminate “training issues”.

• Establish, Troubleshoot, Support roles, procedures ensuring efficient functioning of various modules.

• Was involved with internal audits to ensure compliance with the ISO policies. Documented procedure for renewal of

ISO issuance leading to systematic survey and improvisation of the policies.

Paul H. Lawhead, Page 4, abkex7@r.postjobfree.com

2013-01-05

Achievements:

• Succesfully implementing demand management for returns on blades for turbines. (~90 hrs of labour)

• Speced out architecture and design for procurement, materials and logistics ERP launch and established work

instructions.

• Worked with quality and finance to help invlive supply chain for the global manual.

• Kaizen implementation on floor to stream line process flow. POKA YOKE methodology for new resources and

machines.

Supply Chain Lead Tyco Electronics Dec 2001 –

Dec 2003

• Worked closely with supply chain team and management focusing on providing solutions to provide core logistics

services that optimize customer operations by lowering costs and reduce time to market

• Performed important purchasing functions like alternate sourcing, New Product Introduction, Cost Cutting, and

outsourcing.

• Reviewed the efficiency of all processes concerning materials and inventory management to ensure the delivery of

maximum advantage to the business and its customers.

• Collabratively plan with customers to enhance visibility, continuity and predictability of supply, E&O reductions and

plan labor and capacity

• Inventory Control –established and monitored optimum inventory levels to minimize inventory costs while increasing

customer service levels. Defined scope, established budget, developed timeline, scheduled deliverables, wrote charters.

• Developed a tool for the intelligent location of product or Sku’s in the warehouse for the purpose of optimizing

material handling efficiency using ABC analysis called the Inventory slotting.

• Used Trend and seasonal forecasting techniques to improve accuracy of the forecast.

• Part of the team in root cause assessments against performance, compliance and maturity findings to identify

improvement opportunities.

• Implemented best practices in Materials Management, Manufacturing and Physical distribution to build an efficient

and responsive supply chain.

• Familiar with imp functions, production control, planning, master scheduling, shop scheduling

EDUCATIONAL BACKGROUND

•

• Masters in Industrial Engineering, Texas A&M University, Kingsville, GPA 3.84

• Bachelor of Mechanical Engineering, Madras University, INDIA GPA 3.804

• SAP 4.6c Materials Management Module, Functional Training.

References Available Upon Request

Contact this candidate