Manager Customer Service

Location:

Posted:

October 02, 2010

Gail McDanell

abkevy@r.postjobfree.com

______________________________________________________________________

Professional Objective

A position that will enable me to become an integral part of a medical office or billing

service and to apply and expand my training in Medical Billing and Coding.

Relevant Experience

Successfully completed course work in the following fields with a 3.8 GPA:

1) Anatomy and Medical Terminology

2) ICD-9 Diagnostic coding

3) CPT Procedural coding

4) HCPCS Coding

5) Processing of CMS 1500 and UB 92 forms

6) Medicare, Medicaid and Tricare eligibility

QUALIFICATION SUMMARY

30+ years in retail banking; positions held ranged from teller to branch manager.

Excellent interpersonal skills. Outstanding customer service skills. Organized

and thorough. Open to new ideas and concepts. Reliable, dependable, hardworking,

detail oriented, effective problem solving skills and accurate.

Employment History

2010 MedFin Billing Service, Sarasota, FL (externship, Accts

Receivable),

Phoenix Billing Service (externship); Satya Cardiology, Sarasota,

FL (volunteer/front desk)

2008 - 2009 LandMark Bank of Florida, Bradenton, FL (Head Teller)

2005 - 2008 First Priority Bank, Bradenton FL (Teller Manager)

2003 - 2008 Coast Bank of Florida, Bradenton, FL (BSA/Security Specialist,

Teller Operations Manager, Head Teller)

1998 - 2003 Provident Bank of FL (Branch Manager, Personal Banker,

Head Teller)

Education

Meridian Career Institute, Lakewood Ranch, FL 2009 - 2010

Course of study - Medical Insurance Billing and Coding

University of Cincinnati, Cincinnati, OH 1969 - 1973

Bachelor of Science in Elementary Education

Professional associations, American Academy of Professional Coders

Software programs: Medisoft, Excel, Word and Microsoft Outlook