BARBARA HUMMEL

**** ******** ***.

Warren, Ohio *4481

Phone 330-***-**** Cell 330-***-****

abkeq5@r.postjobfree.com

To utilize my skills in project management, business process analysis,

facilitation of large groups, regulatory compliance and Six Sigma Black

Belt problem solving certifications to contribute to the success of the

business.

EXPERIENCE and SKILLS

Experience

Business Liaison: capabilities include project management, process mapping

"As Is" and "To Be" business processes, group facilitation, requirements

gathering, systems testing, leading change processes and problem

resolution; due diligence in mergers/acquisitions.

Problem Solving: expertise in leading cross-functional teams in analyzing

and improving inefficient or ineffective business processes using Six Sigma

tools including Design For Six Sigma and TRIZ.

Configuration Management: improving engineering change process by

implementing product document configuration and storage plan.

Regulatory Compliance and Customer Requirements: management of all solid,

liquid and hazardous waste disposal from Large and Small Quantity

Generators with no violations from EPA, DOT and OSHA. Documentation of

compliance to QS9000/TS16949 requirements via procedures and work

instructions.

Training/Mentoring: creates and administers training to all levels of the

organization. Mentors students and employees in procedures, policy and

accountability.

Certifications

Six Sigma Black Belt Certification (February 2005)

Design For Six Sigma (DFSS) Certification (October 2008)

CMII Application Specialist Certification (August 2004)

Education and Training

Bachelor of Engineering in Chemical Engineering, Youngstown State

University, 1984

TeamCenter Engineering Product Data Management and Application

Administration (UGS/Siemans)

Steven Covey's "Seven Habits of Highly Effective People"

"Train the Trainer" - Basic Training Skills

Minitab - Basic Statistics Training

Grant Proposal Development - Foundation Center, Kent State University

PC Skills

Microsoft Office - Expert level (Word, Excel, PowerPoint, Outlook, VISIO)

TeamCenter Engineering PLM - Administrator level

BARBARA HUMMEL PAGE 2

EMPLOYMENT HISTORY

Ohio Department of Job and Family Services Customer Service

Representative 2010 to Present

. Answers unemployment questions and processes new unemployment claims

at a virtual call center

. Informs and advises customers of their unemployment rights and

responsibilities

. Registers customers in the state job search and training database and

performs job search matches

. Identifies and resolves Stanley Taylor and other eligibility issues to

continue and/or restore timely benefit payments to customers

Delphi Corporation Business Process Improvement Engineer

2003 to 2009

. Lead a cross-functional team to develop a CMII-compliant change

process and pilot the process in TeamCenter Engineering, which reduced

the number of engineering IT systems from 16 to 3.

. Attained Design For Six Sigma (DFSS) Certification - Project:

Optimization of the Production Trial Run Process

. Attained Six Sigma Black Belt Certification - Project: Improved

Forecast Variance for Engineering Prototype Budget

. Attained CMII Application Specialist Certification from the Institute

of Configuration Management

. Coached/mentored Six Sigma Green Belt teams to reach cost savings and

100% certification goals

. Lead Lean process teams to identify opportunities and implement

solutions to reduce waste in the "Engineering Factory"

. Managed a $2.5M engineering prototype budget, including monthly

forecasting

. Updated procedures and work instructions to document compliance to

TS16949 requirements

Delphi Corporation Global IT Business Planner

2000 to 2003

. Lead global ITDP (Information Technology Development Process) for

projects over $50K to ensure projects met required timing and cost

targets

. Managed Delphi Packard's IT cost reduction initiatives to meet the

corporation's "$100M Challenge," performed cost analysis studies and

achieved a $6M budget stretch

. Prepared and updated the annual IT Business Plan, which included

financial data, and human and physical asset inventories to meet the

division's and corporation's business goals

. Coordinated IT appropriations requests with cost accounting department

to ensure project capital expenditures did not exceed allocated budget

. Managed the division's application inventory and analyzed application

costs to determine decommissioning of high cost applications and

support systems

. Coached/mentored Six Sigma Green Belt teams to reach cost savings and

100% certification goals

Delphi Corporation Training Planner, Application Engineering

1999 to 2000

. Coordinated training plans for all new Application Engineers,

Technicians, and CAD Operators

. Developed new training courses and updated existing courses to stay

abreast of new technology and processes

. Trained new engineering employees in Health & Safety protocol and

policies

. Lead the Drawing Standards team to document and update CAD standards

for wiring harness drawings

BARBARA HUMMEL PAGE 3

Delphi Corporation Sales Engineer, Service Parts

1995 to 1999

. Negotiated price and delivery for service parts customers GMSPO

(General Motors Service Parts Operations) and SSO (Saturn Service

Operations), as well as tiered suppliers of service parts for more

than 10,000 parts

. Maintained commercial contracts of more than 10,000 parts by working

with financial analysts and negotiating with customer purchasing

managers

. Assisted Engineering and Manufacturing in resolving customer

complaints by using problem solving methodologies and working with

customer engineers

. Supported divisional part obsolescence program by archiving 30,000

parts to align with record retention requirements

. Supervised pricing and engineering technicians to support customer and

company technical requirements

Delphi Corporation Environmental Engineer

1991 to 1995

. Ensured compliance with EPA, DOT, and OSHA regulations as they pertain

to hazardous and solid waste management for Large and Small Quantity

Generators

. Maintained required certifications to meet regulatory requirements by

attending training, including HAZWOPER, RCRA, and DOT classes

. Prepared annual reports including SARA 312, SARA 313 and Annual

Hazardous Waste Generator reports

. Prepared training materials and trained employees annually in

hazardous and solid waste management principles and emergency response

. Responded to on-site emergency spill clean-ups, including plating

solutions and processing oils

. Coordinated environmental technician workloads on three shifts

Delphi Corporation Process/Maintenance/Facility Engineer

1984 to 1991

. Created equipment and process specifications for, installed and

debugged $13M plastic extrusion equipment

. Created and implemented preventive maintenance plans for all process

and plant equipment, including HVAC and fire protection systems

. Established and maintained a spare parts crib and inventory system to

support the entire facility

. Maintained required EPA and DOT documentation as required for Small

Quantity Generator

COMMUNITY ACTIVITIES

Secretary of Council, Emmanuel Lutheran Church

Committee Chair, Boy Scout Troop 25

Volunteer/Mentor - F.I.R.S.T. Lego League, Champion Middle School

Volunteer/Mentor - F.I.R.S.T. Robotics Team, Champion High School

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