Customer Service Manager
Resume:
Melissa Bushey
El Paso, TX 79906
abkepq@r.postjobfree.com
Personal Summary Great customer service, liability, supervisory and management
experience. Cash handling, filing, collections, and ability to type
fast with accuracy. I am a self-starter and multi-tasker. Experience
in accounts payable, and receivable.
Education
March 10 Ashford University El Paso, TX
Present Associates in Arts Business
June 09 American InterContinental University El Paso, TX
March 10 Associates in Criminal Justice
GPA 3.47/4.0
Aug. 06 Everest Institute (formerly National Dearborn, MI
Institute of Technology)
March 07 Medical Billing/Coding
Dean’s List President’s List Perfect Attendance
GPA 4.0
400 Hours of hands-on classroom processing claim forms and 160 hours
completed at an externship site: Oakwood-Belleville. Tasks performed
were patient check out, Insurance verification, medical records, scheduling
appointments, incoming calls, and notes for physicians.
Aug. 95 Eaton High School Eaton, OH
June 99 Diploma
Aug. 97 Miami Valley Career Technology Center Clayton, OH
June 99 General Clerical Program
Vocational Business Education included 1500 hours of lab work. Awards
were earned for participation in competitions with other schools. Skills
obtained were computer applications, bulk mailings, switchboard, electric
calculator, typewriter, and record keeping.
Experience
April 08 Hometown America-Swan Creek Ypsilanti, MI
Sept. 08 Community Office Manager
Collections, rent processing, helped with the pool, Microsoft word and
Excel applications, sales, payroll.
Page 2
April 06 Aramark-Toyota Technical Center Ann Arbor, MI
Jan. 08 Food Prep
The quality of the deli, salad bar, and grill area was my responsibility,
sanitation of my area and assigned areas. Trash duty or others assigned to
me. Cross-trained on deli and grill, I was in charge of training new help on
the grill. Demonstrated excellent communication and customer service
skills.
Dec. 06 Speedway Ypsilanti, MI
Oct. 07 CSR
Job description included, but not limited to cash handling, operation of
register, cigarette count, maintaining the gas pumps, balancing my cash
register at the end of my shift. Demonstrated excellent communication and
customer service skills.
Aug. 06 The Home Depot Ypsilanti, MI
Nov. 06 Cashier
Greeting customers, helping where needed, cash handling, customer s
service, organization of area.
May 05 Super Cash Flint, MI
May 06 Teller
Balancing of drawer at end of shift, customer service, cash handling,
verifying application information, telephone experience talking with
customers, collections, and banks. Mad bank deposits, accounts payable
and receivable, traveled when needed for court or any errands needing ran,
as well as covering at other locations. Filed folders and papers on a daily
basis.
Dec. 03 Check Exchange Dayton, OH
May 05 Teller/ Relief Manager/ Manager
Scheduled employees, covered other locations, banking deposits,
collections. Filed customer folders, helped train an employee to become a
manger, as well she ended up being our regional manager. I had won two
awards for two consecutive months for the most new customers in our
region. I received a trophy for my success through my company at a
banquet.
References Available Upon Request
Contact this candidate