Administrative Assistant Data Entry

Administrative Assistant

Profile

Administrative support professional offering 20+ years of versatile

office management skills and proficiency in Microsoft Office programs.

Strong planner and problem solver who readily adapts to change, works

well independently as well as within teams and consistently exceeds

expectations. Able to manage multiple priorities and meet tight

deadlines without compromising quality.

Key Skills

Office Office Management Ordering Front-Desk Reception

Skills: Equipment/Supplies

Records Spreadsheets/Reports Executive Support

Management Event Management Travel Coordination

Database Calendaring Help Desk Support

Administration Copier/Scanner Bilingual (Spanish)

Inventory

Computer MS Word MS Outlook Type 40 wpm

Skills: MS Excel Windows Altiris Helpdesk

MS PowerPoint 10-key by touch Program

Experience

Government Contractor 1998 - 2009

Administrative Assistant/Help Desk Support Naval Air Station

Handled multifaceted clerical tasks (e.g., data entry, filing, records

management, payroll, inventory, ordering, and billing) as the functional

lead for 3 Helpdesk employees. Coordinated travel arrangements,

maintained databases and ensured the delivery of premium service to

Military, Civilian, and Contract employees. Quickly became a trusted

assistant known for a helpful positive attitude, flexibility and

high-quality work.

Communicated effectively with multiple departments to plan meetings,

create and post memos, submit orders, invoicing, and public vouchers.

Prepared welcome packages for new hires.

Established strong relationships with all Military, Civilian, and

Contract employees to gain support and effectively achieve results.

Entrusted to manage office in the supervisor's absence.

Provided timely, courteous, and knowledgeable response to helpdesk

support requests, information requests, and facilities requests.

Screened and transferred calls.

Managed inventory for all hardware, software, and office supplies for 150

contract employees.

Co-developed comprehensive, 90-page Helpdesk manual that enabled faster

ramp-up for newly hired support staff.

Earned excellent marks on performance reviews, with citations for

excellence in areas including work volume, accuracy and quality; ability

to learn and master new concepts; positive work ethic; and commitment to

providing unsurpassed service.

Successfully secured the same administrative position for the past 11

years throughout 4 contract renewal periods.

2007-2009 CACI International, Inc.

Helpdesk Administrative Assistant, Functional Lead

2002-2007 Probado Technologies

Helpdesk Administrative Assistant Promoted to Functional Lead

2000-2002 Probado Technologies

Helpdesk Administrative Assistant

1998-2000 Stephens Computer Center

Helpdesk Data Entry

Experience (cont.)

Koch Refining Company 1986 - 1997

Account Analyst

Effectively analyzed and balanced multiple chemical tanks using tank

reports showing unbalanced chemicals.

1987-1997 - Account Analyst

Yield Accounting for Specialty Chemical business including daily tank

balances for approximately 48 tanks

Production balancing for sulfur, coke, and gasoline.

Flow meter inputs, unit yield report balancing, unit on stream reporting,

utility usage reporting, and crude tank composition reporting.

Successfully secured the Account Analyst position for 10 years when

offered a promotion and full-time permanent employee position in 1987

after being a temporary employee for one year through Manpower Temporary

Agency.

1986-1987 - Data Entry Clerk, Manpower Temporary Agency

Data entry for payroll, yield accounting, and engineering.

Education

Texas A&M University - College Station, TX

Some College Courses

Incarnate Word Academy - Corpus Christi, TX

High School Diploma

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