CHRISTINE SUTTON
**** **** ***** ** ** Apt O
Lakewood, WA. 98499
abkejw@r.postjobfree.com
Qualifications
*2+ years recent experience in high volume records area of a Seattle
clinic serving a diverse population.
*Capable independent worker as well as co-operative team player.
*Mature, professional and empathetic in oral and written
communications.
*Creative and flexible in organizing and multi-tasking to resolve
problems and complete tasks.
Work Experience
7/08- 10/09/09- Full-time Medical records clerk at 45th St Clinic of
Neighborcare Health in Seattle.
Responsible for all duties pertaining to medical records & back office
including processing Releases of Information with respect to HIPPA
regulations. Handled all mail and faxes including patient reports
from specialist referrals or procedures by sorting, researching, and
documenting in Next Gen before routing to correct providers. Posted
outbound mail. Processed all provider requests with respect to
returning completed forms and faxes. Researched and followed through
on records problems. Took phone calls and answered clinic's backline.
Interfaced directly with patients, other clinics and main office
support areas.
2007- 7/08- Full-time Medical Records clerk at 45th St. Clinic in
Seattle through Guidance Temporary Personnel. Primary duties included
pulling, filing and delivering charts for appointments and requests,
researching and correcting problems using computer and paper records,
repairs and purging.
2005- present- Manager, Swan Court Apartments. - All activities
related to apartment leasing and managing.
1999-2006 Wal-Mart- Sales Associate.
1999-2001 Key Bank- Customer Care rep- (part-time). Banking, Credit
Card and Loan assistance.
1998-1998 Boeing- 737 Aircraft mechanic. Cleaned and applied anti-
corrosive solution prior to installing insulation according to
drawings. Installed VHF antenna on fuselage.
1996-1998 Western Wireless- Customer Care Representative- Handled
various Cellular phone service inquiries.
1989-1995 AT&T GLOBAL INFORMATION SOLUTIONS/NCR, Tacoma, WA.
Transferred from Home Office to Tacoma due to promotion to Supervisory
position. Subsequently promoted to Team Leader and Manager culminating
in position as Operations Manager.
Managed teams of 6-16 customer service reps and 3 Systems Engineers
with shared 7x24 responsibilities.
Education:
Clover Park Technical College- Associate Applied Technology, Radio
Broadcasting 2006.
Clarion State University, Clarion, Pa. - Liberal Arts - 1.5 years.
Technical- Next Gen, MS Word,Windows, Excel.
Certifications- Red Cross CPR, 2009.
Organizations- Rental Housing Authority of King/Pierce Counties.
Personal and Professional references upon request.