Customer Service Medical Billing
Resume:
LaTisha Armistead
**** ******** ****, ********, **** 43219
abkehc@r.postjobfree.com
Objective: To utilize my experience providing quality service and attention
to detail in a office environment or in a strong and growing organization.
Education: Columbus State Community College
January, 2003- Present
Business
American School of Technology
February, 2008- July, 2008
Certificate in Medical Billing and Coding
. Anatomy and Terminology
. ICD-9, CPT-4, and HCPC Coding
. CMS-1500 and UB04 Completion
. Medical Manager Software Proficiency
. Billing and Collection Procedures
. Front office, Medical Ethics and HIPAA Regulations
Ohio State University
September, 2001-December, 2002
Early Childhood Education
Mifflin High School
September, 1997-June, 2001
College Preparatory Diploma
Experience: CHASE, Loss Claims
October, 2009-Present
Risk Operations Analyst
. Answering a high volume of calls
. Taking and inserting customer's claims
. Navigating through different screens and systems
. Researching and disputing transactions
. Resolving customer's issues
Ohio Health, Doctors Hospital
June, 2004-Present
PBX Operator
. Answering a high volume of calls on the switchboard
. Redirecting calls to different locations
. Looking up patient information and etc. in the computer for
customer's and staff
. Paging doctors and staff while and performing other office
duties; schedules, faxing, coping and filing
. Performing life and emergency procedures
Additional Skills:
. Great Customer Service, Maintains professionalism
. Excellent verbal, written, and communication skills
. Type 40 WPM
. Windows 95/98/00/ME
. Microsoft works, word, and word processor
. Internet, Intranet, email, Xtend Software
References Available upon request
Contact this candidate