Customer Service Manager

RaConda L. Dancy

**** ************ *** *** *

Birmingham, AL 35205

205-***-****

*******@*****.***

Objective-To build and maintain an oriented career

Education: Pineville High School-Pineville, LA- (General Studies-Diploma)

Grambling State University- Grambling,LA-(Nursing; minor-business-n/a)

Herzing University-Birmingham,AL-(Health Information Management)

Employment: Days Inn-Hoover,AL-(Guest Service Agent)- 3/2007-6/2008

Cash handling experience, responsible for guest services such as reservations and cancellations, assisting

the general manager with clerical, performing exceptional customer service, answering multiple lines, and

night audit duties

BBVA COMPASS- Birmingham,AL-(Sr. Branch Associate II)-1/2008-current

Cash handling experience, answering multiple lines, responsible for client information, processing and

receiving cash, business clients large sum of cash, reordering checks and cashier’s checks, and balancing

Experienced in Microsoft word, excel, and powerpoint

Contact this candidate