Customer Service Data Entry

Lorrie Jane Kindrick

*** ***** ***** *** ******, NC 28906 828-***-**** *******@***.***

Objective

To obtain a rewarding and challenging position in a people-oriented organization with

potential advancement opportunities where I can maximize my customer service

experience to achieve the corporate goals

Employment

Recovery Educator/Certified Peer Support Specialist 2006-present

Meridian Behavioral Health Services – Marble, NC

Provided individual support to adults with mental health and substance abuse diagnosis,

facilitated recovery education classes, maintained timely documentation, connected

individuals to community resources as needed, collaborated with local agencies in

regards to housing & service coordination, created education and crisis plans with

consumers, help to develop class curriculum for recovery education classes.

Teller - 2005 -2006

North Carolina State Employees Credit Union - Murphy, NC

Performed teller transactions which included money handling, customer service, inquiry

of accounts, balancing of drawer at end of shift.

Operations Assistant - 2005-2006

Quality Consultants of Texas - Alvin, TX

Office Assistant for a QA / QC Third Party Inspection Company . Responsibilities

include answer phone, maintaining files, data entry, typing correspondence and memos,

review of daily and weekly reports, bookkeeping, A/R, payroll responsibilities including

time sheets, processing of expense reports, invoicing on weekly to monthly basis,

coordinating inspection assignments, make travel arrangements and run errands.

Reservations Agent - 2000-2002

Continental Airlines - Houston, TX

Answer incoming calls on multi-line phone system, booking and making changes to

airline flight reservations, sales, data entry and customer service. Empowered in

Customer Care to assist customers in complaint resolution to facilitate more efficient

service.

Sales Associate - 1998-1999

Walmart - Pearland, TX

Duties included cashier and money handling responsibilities, overnight stocking of store

merchandise and customer service.

Education

Certified Peer Support Specialist 2010

Meridian Behavioral Health Services

Business Management 2003-2004

San Jacinto College -South Houston, Texas

GED 1988

College of the Mainland Texas City, Texas

Skills

MS Office Suite (Word, Excel, PowerPoint, Outlook Express, Outlook)

Word Perfect

Webexone

Typing 35 wpm

10 Key by touch

Data Entry

CPR/First Aid Certified

References Available Upon Request

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