Customer Service Quality Control
Resume:
Walter Coleman Jr.
Lansing, MI 48906
**********@*****.***
OBJECTIVE
Seeking a position in customer service or Management.
EMPLOYMENT HISTORY
WIS International, Lansing, MI
06/2010 -08/2010 Inventory Associate
Inventory Stores products, Data Entry, Operating hand held bar code scanner, compile stock reports for the stores, verify computations, resolving any
discrepancies or adjustments errors
Demmer North, Lansing, MI
02/2007 - 01/2009 Grinder,Polisher,Quality Control
Ground and polished parts, Visually inspected parts while grinding window
covers,retainers,doors. Daily quality control paperwork. Quality Control
Inspector
Burger King, Lansing, MI
01/2006 - 02/2007 Crew
Operated a cash register, set up sandwich area, took orders from customers,
ensure customer satisfaction. Swept, mopped, cleaned equipment and dishes,
cleaned restrooms, public areas and food preparation areas.
Quality Dairy, Lansing, MI
01/2004 - 09/2005 Shift Manager
Trained new employees, assigned and supervised staff duites, ensured
quality customer service. Inventoried, ordered and stocked
merchandise.maintainted proper cash levels in tills by accessing in store
safe.
Burger King, Lansing, MI
03/2001 - 10/2004 Crew- promoted to shift manager
Supervised the sandwich making areas, fryer areas, and ensured proper cash
handling process. Cleaned public areas and restrooms. Responsible for store
operations, scheduling, inventory of product, ordering of product assigned
cleaning duties for staff, ran hourly sales, labor reports, and ran payroll
reports weekly.
EDUCATION
Diploma
Major: General
Albion Senior High, MI
Certificate
Major: Basic MIG/FCAW Welding knowledge/precision
LCC, MI
CERTIFICATES AND
LICENSES
SafeServ certified, Burgerking, MI
Manager certificate, Quality Dairy, MI
SKILLS AND ABILITIES
Have Microsoft office exp., customer service expert, management exp, labor
handling expert, Inventory Control, Payroll Processing, Have working
knowledge of Data entry process. Have factory experience, quality control
experience. Also, have injection mold machinery experience, assembly line
experience, forklift experience.
Contact this candidate