Gayle Russell
abke8u@r.postjobfree.com - Cell 505-***-****
New resident,
Billings, MT
Resume in chronological order:
**** ** **** - ****-**** Bottling Company of Albuquerque, NM
Position held: Customer and Public
Relations Supervisor
1984 to 1989 - Elk Point Lodge, Vallecito Lake, Colorado
Position held: Co-
owner
Supervised on-site managers
and provided guidance in the business operations of the facility, which
included: nine rental cabins, a country store, a boat dock with rental
boats, a large recreation hall and a horse facility. Designed promotional
brochures and customer feedback cards. Directed staff regarding inventory
control for retail sales and lodge supplies. Responsible for accounts
payable and receivable. Worked with other area lodge owners to promote
community relations.
1990 to 1993 - Britt Detection Agency, Inc., Albuquerque, NM
Position held: 1990 to 1991 Investigator
Position held: 1991 to
1993 Chief Investigator
Extensive loss prevention, surveillance, and
witness/suspect interviewing. Supervised up to nine investigators
performing multiple categories of investigations at the same time.
Responsible for hiring and training of investigative staff. Performed
investigations listed below under Pathfinder Investigations.
1993 to12/01 - Pathfinder Investigations, Albuquerque, NM
Position held:
Owner/Investigator
Extensive loss prevention,
surveillance, and witness/suspect interviews. Performed investigations and
consulting for businesses and attorneys. A few of the accounts and cases
included: Coca-Cola/Dr. Pepper of Albuquerque, a chain of 9 McDonald's
restaurants, a large children's clothing store, jewelry stores, apartment
complexes, an RV dealership, several large vehicle dealerships, a
janitorial service, an insurance firm, etc.. These investigations included:
robberies, burglaries, gang threats, surveillance, undercover, medical
insurance fraud, arson threat, employee theft, employment screenings,
background investigations, skip tracings, and witness interviews.
Personal investigations have included: missing persons, asset searches,
child abuse, domestic infidelity, stalking, homicide, rapes, civil
searches, background searches, child custody, domestic surveillance and
insurance fraud. Worked with police and other private investigators to
Gayle Russell page 2
implement investigative strategies and assist with witness/suspect
interviews. Was effective in coordinating the logistics for multiple
investigations simultaneously.
Sept. 2003 to July 2004 - PetSmart, Albuquerque, NM
Position held: Dog Trainer, Customer Service and Sales; voted Employee
of the Month; dramatically increased the store's sales of dog training
classes for the region.
Previous Community Service and Professional Memberships, Albuquerque, NM
N.A.I.S. - National Association of Investigative Specialists;
Albuquerque Chamber of Commerce; American Red Cross community First Aid/CPR
Instructor; High School Cross-country sponsor; YMCA Youth Basketball
League sponsor; volunteer EMT-B for A.C.R.A. - Albuquerque Communications &
Rescue Assn.; National Registry of Emergency Technicians; NM Registry of
Emergency Technicians; Presentations to community service organizations
such as Kiwanis, Optimists concerning loss prevention and the career of
private investigations.
Education, Training and previous Licenses:
State of N.M. Private Investigators License; NM Coalition of Sexual Assault
Programs - course for law enforcement on handling Sexual Abuse Cases;
National Rifle Assn. of America Personal Protection Course.
National Federation Interscholastic Coaches Education Program and the
Coaching Effectiveness Program: NFICEP/ACE Leader Level: Sports First Aid
Certified Instructor.
EMT-B certification from Albuquerque Technical Vocational Institute -
graduated top of the class; National and State registered.
Additional Emergency Medical Technician Seminars and Courses: Scene Problem
Solving; Conflict Resolution; Personal Excellence; Medicine Trauma Update;
UNM School of Medicine Emergency Medical Symposium; Emergency Transport;
EMT Safety; Patients with Special Needs; Wilderness Emergency Care.
New Mexico State Real Estate License 2002, Real Estate Licensing
Requirements Coursework through Dearborne Real Estate Institute - A Kaplan
Professional Company.
Six month training course through Penn Foster for certification as a Dog
Trainer with a 95% GPA; 110 hrs. of instruction through PetSmart to be
certified as a Dog Trainer.
Five month training course completed through Penn Foster for Vet Assistant
diploma; 95% GPA.