Post Job Free

Resume

Sign in

Customer Service Real Estate

Location:
Billings, MT, 59102
Posted:
October 01, 2010

Contact this candidate

Resume:

Gayle Russell

abke8u@r.postjobfree.com - Cell 505-***-****

New resident,

Billings, MT

Resume in chronological order:

**** ** **** - ****-**** Bottling Company of Albuquerque, NM

Position held: Customer and Public

Relations Supervisor

1984 to 1989 - Elk Point Lodge, Vallecito Lake, Colorado

Position held: Co-

owner

Supervised on-site managers

and provided guidance in the business operations of the facility, which

included: nine rental cabins, a country store, a boat dock with rental

boats, a large recreation hall and a horse facility. Designed promotional

brochures and customer feedback cards. Directed staff regarding inventory

control for retail sales and lodge supplies. Responsible for accounts

payable and receivable. Worked with other area lodge owners to promote

community relations.

1990 to 1993 - Britt Detection Agency, Inc., Albuquerque, NM

Position held: 1990 to 1991 Investigator

Position held: 1991 to

1993 Chief Investigator

Extensive loss prevention, surveillance, and

witness/suspect interviewing. Supervised up to nine investigators

performing multiple categories of investigations at the same time.

Responsible for hiring and training of investigative staff. Performed

investigations listed below under Pathfinder Investigations.

1993 to12/01 - Pathfinder Investigations, Albuquerque, NM

Position held:

Owner/Investigator

Extensive loss prevention,

surveillance, and witness/suspect interviews. Performed investigations and

consulting for businesses and attorneys. A few of the accounts and cases

included: Coca-Cola/Dr. Pepper of Albuquerque, a chain of 9 McDonald's

restaurants, a large children's clothing store, jewelry stores, apartment

complexes, an RV dealership, several large vehicle dealerships, a

janitorial service, an insurance firm, etc.. These investigations included:

robberies, burglaries, gang threats, surveillance, undercover, medical

insurance fraud, arson threat, employee theft, employment screenings,

background investigations, skip tracings, and witness interviews.

Personal investigations have included: missing persons, asset searches,

child abuse, domestic infidelity, stalking, homicide, rapes, civil

searches, background searches, child custody, domestic surveillance and

insurance fraud. Worked with police and other private investigators to

Gayle Russell page 2

implement investigative strategies and assist with witness/suspect

interviews. Was effective in coordinating the logistics for multiple

investigations simultaneously.

Sept. 2003 to July 2004 - PetSmart, Albuquerque, NM

Position held: Dog Trainer, Customer Service and Sales; voted Employee

of the Month; dramatically increased the store's sales of dog training

classes for the region.

Previous Community Service and Professional Memberships, Albuquerque, NM

N.A.I.S. - National Association of Investigative Specialists;

Albuquerque Chamber of Commerce; American Red Cross community First Aid/CPR

Instructor; High School Cross-country sponsor; YMCA Youth Basketball

League sponsor; volunteer EMT-B for A.C.R.A. - Albuquerque Communications &

Rescue Assn.; National Registry of Emergency Technicians; NM Registry of

Emergency Technicians; Presentations to community service organizations

such as Kiwanis, Optimists concerning loss prevention and the career of

private investigations.

Education, Training and previous Licenses:

State of N.M. Private Investigators License; NM Coalition of Sexual Assault

Programs - course for law enforcement on handling Sexual Abuse Cases;

National Rifle Assn. of America Personal Protection Course.

National Federation Interscholastic Coaches Education Program and the

Coaching Effectiveness Program: NFICEP/ACE Leader Level: Sports First Aid

Certified Instructor.

EMT-B certification from Albuquerque Technical Vocational Institute -

graduated top of the class; National and State registered.

Additional Emergency Medical Technician Seminars and Courses: Scene Problem

Solving; Conflict Resolution; Personal Excellence; Medicine Trauma Update;

UNM School of Medicine Emergency Medical Symposium; Emergency Transport;

EMT Safety; Patients with Special Needs; Wilderness Emergency Care.

New Mexico State Real Estate License 2002, Real Estate Licensing

Requirements Coursework through Dearborne Real Estate Institute - A Kaplan

Professional Company.

Six month training course through Penn Foster for certification as a Dog

Trainer with a 95% GPA; 110 hrs. of instruction through PetSmart to be

certified as a Dog Trainer.

Five month training course completed through Penn Foster for Vet Assistant

diploma; 95% GPA.



Contact this candidate