Customer Service Engineer

Davalian P. JamesDaval P. James

**** ******* ***** **. #**

Stockton, CA 95219

Cell 619-***-****

E-mail: abke5i@r.postjobfree.com

Objective

Seeking gainful employment where I can use my interpersonal skills and

contribute to the advancement of corporate goals.

Education

M.S. in Mass Communications Fall

2006 - Present

Concentration in Broadcasting and Production

Jackson, MS

Jackson State University

B.S. in Recreation Administration

Fall 2002 - Spring 2006

Emphasis in Systems Management San

Diego, CA.

San Diego State University

Work Experience

Production Engineer

September 2007 - April 2010

Clear Channel Radio

Jackson, MS

. Associate Producer for The Score Sports Radio 620 AM

. On-Air Talent for The Score Sports Radio 620 AM

. Call Screener for The Score Sports Radio 620 AM

. Board operator for WZRX 1590 AM, and The Score Sports Radio 620 AM

WJDX; Engineering Mississippi Braves Baseball, NASCAR, and New Orleans

Saints radio broadcasts

Radio Announcer October 2006 -

August 2007

WJSU Radio Station

Jackson, MS

Jackson State University

. Pre-recorded voice tracks for morning, afternoon, and evening news

. Experience with Scott Studios: Trim, Label and Convert program

. Pre-recorded voice tracks for jazz radio

. Experience with Scott Studios: Voice Trax 32 program

. Assisted producer of the 'Metro Journal with Eric Stringfellow' radio

show

. Trained in radio production and radio production program: Pro Tools

Child Care Worker June

2006 - August 2006

Herrick Children's Center San

Diego, CA

. Improved the mental and emotional development of classified

emotionally disturbed children ages 6-12

. Strong role model for the young boys

Intern: Sports Specialist; Assistant Coordinator; Camp Counselor

June 2005 - April 2006

Salvation Army San

Diego, CA.

Ray & Joan Kroc Community Center

. Planned and directed all summer sports camps

. Completed logistics of schedules weekly for all summer camps

. Completed logistics for weekly summer camp field trips

. Worked with administration in handling finances for summer camp field

trips

Beverage Host: Culinary Operations

March 2005 - June 2005

Sea World San Diego,

CA.

. Prepared and served menu items to guests with excellent customer

service.

. Maintained sanitation standards.

Games Room Leader

May 2004 - August 2004

Housing Project Assistant Supervisor

August 2004 - October 2004

Boys and Girls Club of Greater San Diego, Encanto Branch

San Diego, CA.

. Directed indoor and outdoor game activities for 50+ kids ages 6-

17.

. Supervised field trips while teaching the kids good character;

(fairness, sportsmanship, kindness, teamwork, responsibility,

respectability)

. Assisted supervisor of the "Market St. Learning Opportunity

Center" with management, teaching, problem solving, organizing,

academic and recreation activities.

. Conducted program called, "Street Smart" which taught pre-teens

and teens about gang awareness, drug awareness, and positive

peer helping.

Customer Service June 2003 -

Aug. 2003

Holiday Cinema 8

Stockton, CA.

. Theater concession stand cashier. Customer assistance; received

tickets and directed customers to specific theaters. Performed usher

duties.

Event Staff/Security Team

January 2003

Contemporary Services Corporation

Los Angeles, CA.

. Part of the security team for the N.F.L. Experience and Super

Bowl XXXVII in San Diego.

. Conducted security checks with metal detectors and assisted in

crowd control.

Service Clerk/Cashier May 2001

- July 2002

Walgreens

Stockton, CA.

. Processed payments made by cash, checks, debits and credit.

. Provided customer assistance in selection of merchandise.

. Transferred calls to manager and store pharmacy, and assisted in

unloading merchandise from shipment trucks into storage room. Stocked

merchandise in store.

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