Engineer Data

Kenneth L. Jackson - CEM, LEED AP

Critical Environment and Data Center Engineer and Management

Data Center Subject Matter Expert (SME)

Summary of Qualifications:

. Ten plus years of Critical Environment and Data Center experience, seven

plus years of experience in Data Center Management, Data Center

Operations and Data Center Engineering along with eight years of

experience in Facilities Management; holds a CEM (Certified Energy

Manager) Designation covering Energy Engineering / Energy Management and

is one of 10,000 Certified Engineers globally that holds this designation

status; in addition, holds a ITIL Foundation Certificate and a LEED AP

(Leadership in Energy and Environmental Design - Accredited Professional)

Certificate among many others.

. Presently holds an invitation as a Subject Matter Expert (SME) to

present an Educational Seminar to an international audience of Data

Center Professionals regarding collaboration between IT and Facilities

Personnel at the 2010 Fall AFCOM (Association For Computer Operations

Management) / Data Center World Conference being held in October, 2010

in Las Vegas, Nevada

. Background expertise covers managing all facilities related activities

for nine Data Centers across a multinational geographic area.

. Experience covers being well versed in Management of overlapping

Projects,

Third Party Contractors and Vendors.

. Adapts well to environmental changes and quickly learns NEW Techniques to

thrive in dynamic conditions.

. Excellent analytical and technical problem solving ability, metric

driven and strategic in creating value for both internal and external

customers.

. Personal strengths include excellent team player, proven strengths in

Customer Service, Diagnosing and Troubleshooting complex Engineering

issues, exceeding Customer Requirements and coordinating diverse

groups within organizations to complete Projects and exceed Customer

expectations along with excellent communication and writing skills,

able to work independently and under pressure and also responsible for

other duties as assigned, outstanding interpersonal and organizational

skills

Areas of Expertise

Change Management Metric Creation Expense Management

Infrastructure Green Building Facilities Greening

Monitoring

Data Center Energy Conservation Data Center Operations

Architecture

Data Center Efficiency Process Improvement Facilities Management

Sustainable Operations MOP / SOP Creation Systems Integration

Education

Bachelor's of Arts Degree in Business Administration ? Austin

Community College, Austin, Texas (Enrolled presently)

Accredited National Electrical Apprenticeship Program (Graduated -

Five (5) year Program)

Electronics Warfare ? U.S. Navy A and C Schools

Certificates

CEM (Certified Energy Manager) ? Association of Energy Engineers

ITIL Foundation Certification ? EXIN

LEED AP ? U.S. Green Building Council

Professional Memberships

U.S. Green Building Council

Green Building Certification Institute

Association of Energy Engineers

AFCOM (Association for Computer Operations Managements)

IEEE (Institute of Electrical and Electronic Engineers)

Career Experience

City of Austin, Austin, Texas April 2010 - Present

Data Center Engineer (Consultant)

Responsible as the Data Center Engineer, responsibilities include:

> Auditing the Data Center reliability for redundancy level

> Auditing the Data Center operational expenses

> Finding and implementing expense reduction measures that show a

suitable ROI

> Seeking out and analyzing solutions to remedy single points of failure

in the critical infrastructure

> Improving the overall level of redundancy for all critical

environments

> Tracking critical infrastructure usage

> Creating Data Center operations metrics

> Implementing SLAs / OLAs with internal and external customers

> Integrating a new monitoring solution for non-redundant portions of

the Data Center

> Assessing and improving the reliability level of all Super Nodes on

the City of Austin, Austin, Texas Communications Network

> Creating a new Policies and Procedures manual for the Data Center

> Analyzing solutions sustainability and creating new options for new

corporate direction

> Creating project budgets

> Implementing Data Center ITIL framework

> Creating a systems commissioning requirement plan

Advanced Micro Devices (AMD), Austin, Texas November 2008 - March 2010

Senior Facilities Engineer

Was responsible for all non-IT activities at AMD's nine (9) North American

Data Centers covering both the United States and Canada.

Duties included:

> Creating and implementing a new change control methodology for all

global Data Centers

> Writing all SOPs / MOPs

> Creating a NEW Policies and Procedures manual for global Data Center

operations

> Creating operations and capital budgets ranging from $5,000 to

$10,000,000

> Managing a team of Data Center personnel

> Designing Data Center upgrades

> Analyzing facility sustainability to conform to corporate Climate

Protection Plan

> Creating Data Center facility metric system

> Overseeing equipment commissioning

CB Richard Ellis, Nashville, Tennessee September 2007 - November 2008

Plant Operations / Electrical and Data Center Subject Matter Expert (SME)

Was responsible for operating and maintaining all of the electrical systems

for regional headquarters of Regional Banks and HCA HealthCare facilities.

Other responsibilities included:

> Operation and maintenance of Data Center for national bank in

accordance with SOX regulations

> Analyzing Data Center operations budget

> Designing solutions to lower costs

> Creating electrical preventive maintenance program

> Creating all MOPs / SOPs

> Designing infrastructure upgrade procedures

> Training personnel to operate various Data Center equipment

> Commissioning new infrastructure equipment

Johnston Technologies, Inc, Brentwood, Tennessee December 2005 - February

2007

Senior Electrical and Mechanical Installer / IT Administrator

Was responsible for rebuilding the entire office IT system from the ground

up, including all IT resources. Additionally Performed:

> Completed all electrical & mechanical installations for the Data

Center equipment sales company

> Trained customers in equipment operation

> Conducted site surveys to establish customer's needs

> Coordinated site deliveries and logistics for equipment

> Conducted testing and monitoring for all customer batteries, replacing

as needed

> Maintained office network and IT systems resources

> Completed systems commissioning work

Kenneth Jackson, CEM, LEED AP

Phone: 615-***-****

Email: abke5e@r.postjobfree.com

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