PATRICK D'ONOFRIO
Scarsdale, New York 10583
abke4o@r.postjobfree.com
Key strengths and competencies:
. Extensive knowledge of the insurance industry
. Strong communication skills
. Insurance industry claims adjuster
. Medical Coder
. Medical Billing
. Strategic and thorough information research
EXPERIENCE:
INSURANCE SERVICES OFFICE (ISO) - Loss Control Field Representative
July 2007 to March 2009
My primary responsibilities included handling general liability
underwriting and updating workers' compensation information for
commercial business. Accountable for collecting vital information
regarding businesses and homeowners', regarding business operations
and properties. Several insurance companies whom I executed these
services for included: Public Service Mutual, CNA and Travelers.
REPUBLIC WESTERN INSURANCE CO. - Claims Adjuster 2
July 2001 to September 2006
For all commercial general liability, self-insured third party
Property Damage and auto claims in the State of New York, I was
responsible for assigning outside adjusters to conduct
investigations, to inspect, appraise and depreciate personal property
damage. Worked closely with insured to either settle claims.
WESTCHESTER MEDICAL CENTER - Hospital/Ward Clerk
September 2000 to April 2001
As a hospital clerk was responsible registering patients in hospital
and cardiology network. On a daily basis, I worked with patients,
obtaining insurance, and other vital medical information. Served as
the principal coordinator, working with physicians and nursing staff
reviewing charts to initiate protocol process.
SMART CORPORATION - Copy Representative
May 2000 to August 2000
Provided requested medical documentation to medical centers, private
physicians, patients, legal counsel and insurance companies. I
worked onsite at White Plains Hospital, Westchester Square Hospital
and The HIP Center in the Bronx, NY.
PATRICK D'ONOFRIO Page 2
FIRST CENTRAL INSURANCE - Claims Adjuster 2
March 1999 to August 1999
My Responsibilities included assigning outside adjusters to conduct
investigation and assigning defense counsel to handle litigation.
Specialized in handling claims involving the City of New York, lead
paint claims, and handled the settlement process from counsel to
conclusion. Also handled claims in liquidation status for the State
of New York to attempt settlement, or precede to defend.
BROWNSTONE AGENCY INC. - General Liability Specialist
August 1998 to January 1999
Provided support for commercial general liability claims in the New
York City area, pertaining to landlord/tenant claims specifically,
bodily injury and property damage claims. Assigned outside adjusters
to conduct investigations and assigned defense counsel to handle the
litigation. Reviewed investigator and defense counsel reports, made
recommendations to attempt settlement or defend.
LIBERTY MUTUAL GROUP - Case Manager
December 1997 to May 1998
Responsible for research and analysis on retail commercial general
liability and auto claims throughout New York State and New York
City. Attended and presented claims at pricing sessions with purpose
to request settlement authority. Worked closely with insured and
defense counsels to settle claims. Assigned and instructed Field
Representatives to conduct necessary outside investigation. Assigned
and instructed defense counsel for claims in litigation.
MARKET CENTER ADMINISTRATORS INC. - Claims Supervisor
September 1992 to October 1997
Handled commercial general liability, bodily injury, property damage
and subrogation claims to major carriers in offices throughout the
United States and London, England. Assigned legal defense counsel
for litigation and adjusters to conduct investigation. Successfully
negotiated and settled these high profile claims. Made executive
decisions to assign coverage counsel, reviewed evaluation of
coverage, reservation of rights letters, disclaimers and reported
findings to insurance carrier.
EDUCATION:
B.S. Mercy College
A.S. Elizabeth Seton College
Westchester Community College- X-Ray Technician Program
MEDICAL CODING PROGRAM:
January 2010 to May 2010
REFERENCES FURNISHED UPON REQUEST