Customer Service Insurance
Resume:
**** ****** ***** 318-***-****
Apt# **** Email:
Shreveport, breunka.moon@gmail.
Louisiana 71105 com
Moon, Breunka
Objective To acquire full-time employment in the field of clerical,
investigations, or computer information systems that
enhances my knowledge and skills, to utilize my skills,
and to bring multiple business values to a company.
Education 2008-2010 University of Phoenix
Phoenix, AZ
Received a Masters of Information Systems - July 10, 2010.
2006-2008 Louisiana Tech University
Ruston, LA
Received Bachelor of Science, Computer Information Systems
- May 17, 2008.
2003-2006 Louisiana State University in Shreveport
Shreveport, LA
Studied Biological Science and Pre-Physical Therapy.
1999-2003 Northwood High School Shreveport,
LA
Received Diploma - May 17, 2003.
Work Experience June 2009-Present Louisiana State University Health
Sciences Center Shreveport, LA
Hospital Admission Technician II
Conduct a structured interview with, patients,
next-of-kin, and/or friends to obtain data required for
registration.
Screen patients to determine eligibility for free care or
proper billing classification based on income, dependents,
and insurance.
Verify Medicaid coverage through internet website, fax
referral request to primary care physicians to receive
information vital for proper billing of Medicaid patients.
Scan documents necessary for the patients' visits, such as
identification cards, insurance cards, and etc.
Obtain co-pays and deposits from patients with insurance
and coded self-pay.
August 2008- April 2010 Bath & Body Works
Shreveport, LA
Retail Sales Associate
Enhance the customer experience through exceptional
customer service.
Creates relationships with every customer that comes
through the doors.
Complete demos with the customers.
Create personal satisfaction in helping the customers look
better, enjoy their surroundings, and feel good about
themselves.
Perform floorsets to catch the eye of customers.
Cash out customers with purchases.
Balance cash drawer at the end of the day.
March 2008-May 1, 2008 Red River Cyclery
Alexandria, LA
CIS 450 Senior Project (Systems Analyst)
Performed systems analysis and design
Performed process modeling and data modeling
Designed a new information system to an existing
information system
Developed skill in playing the roles of facilitator,
scheduler, and scribe
http://www.cab.latech.edu/~CIS450/spring_08/ats/index.htm
October 2003-August 2008 Louisiana State University Health
Sciences Center Shreveport, LA
Patient Registrar/Admit Technician Student Worker
Interview patients or family members.
Key information into the computer system.
Update patient information and collect co-pay from
insurance.
Complete Medicare questionnaire on Medicare patients.
Answer multiple telephone lines for patient information.
Update and verify Medicaid patients' information.
File and manage current and old employee folders.
Honors and
Awards City of Shreveport - Workforce Investment Act Scholarship,
2006-2008
Computer Skills Microsoft Word, Excel, Access, Powerpoint, Publisher,
Outlook, and Project
Proficient in HTML, Javascript, Visual Basic, and
Photoshop
Certifications/L Louisiana State Board Private Investigator, 2010
icenses
Activities and Biology Club, 2003 - 2006
Organizations Student Government Association (SGA), 2004 - 2006
Dazzling Diamonds Dance Team, 2004 - 2006
Minority Student Organization (MSO), 2006 - 2008
Association of Information Technology Professionals
(AITP), 2006 - 2008
Business Student Association (BSA), 2006- 2008
Omega Tau Pi Service Sorority, Inc., 2006 - 2010
- Vice President, 2007 - 2008
Top Ladies of Distinction, Inc., 2008 - 2010
Order of Eastern Star, 2010
References Sally Ross Dental Receptionist
Sharon Knox Patient Registrar Supervisor
Linda Collins Summit Executive Realtor
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