Human Resources Service Representative
Resume:
Lola Isijola
*.*******@*****.***
Pickerington, OH 43147
Objective
Self-motivated individual with excellent writing, reading, and
verbal skills
looking to obtain a position within an organization in which I
can use my
experiences in critical thinking, teamwork, writing, and
editing.
Work Experience
Consumer Service Representative March 2010 - Present
Provide consumers with product knowledge and application
Cross-sell products and company services
Resolve and document consumer complaints and inquiries
Generate leads and direct to providers
Use EPC to conduct primary and white page searches to locate
consumers
Outreach Services Intern September 2009 - February 2010
Design History Day Website
Edit Ohio Historical Society National History Day Brochure
Blog Submission for History Day content
Mentor high school students for project competition
Research and write about numerous characters in history
Clerical Assistant May 2008 - May 2009
Assistant to Dean of Ohio Dominican University (LEAD Program)
Edit letters of acceptance or rejection to potential students
Liaison between student and staff
Gather, organize, and arrange orientation information for accepted
students
Search and compile information through Datatel Software
Circulation Specialist October 2004 - May 2008
Liaison between circulation staff and university students
Data entry of student requests and information
Training new employees
Member Service Representative May 2006 - August 2006
Deposits, credits, distribution of monies into patron
accounts
Cross Sell: Establish money market accounts upon request
Direct patrons to proper investments i.e. stocks and funds
Opening Lines of Credit
Balance drawers and vaults
Education
University of Phoenix, Columbus, OH MBA Marketing
Ohio Dominican University, Columbus, OH Bachelor of Science
Cross-Disciplinary Major: English/Science
Relevant Coursework
Research Methods and Seminar: Reviews of published papers,
preparation of
research proposals, statistics, paper editing, theory construction
Human Resources: Address concepts for developing effective job
analysis,
appraisal systems, and appropriate career development plans
for employees
News Writing: Print media skills of news gathering, interviewing,
organizing,
writing and editing
Creative Writing: Construction and Composition of stories
Copy Writing: Writing copy for marketing campaigns
Languages & Activities
.English and Yoruba
.Mid-Ohio Food Bank Volunteer/ Columbus Christian Center Children
Volunteer
Contact this candidate