Customer Service Administrative Assistant

Shiolaunda Washington

***** ******** **

Thonotosassa FL 33592

PHONE: 813-***-****

E-MAIL: ************@*****.***

August 2, 2010

To Whom It May Concern:

I am seeking a Payroll/HR/Administrative field position that

will allow me the opportunity for professional growth. I believe that this

position will allow me to challenge myself and make large contributions to

your organization.

My experiences in previous positions have allowed me the

opportunity to recognize the characteristics that I would like to have in a

career. For instance, I like to work in an environment where I am able to

perform my job duties under little or no supervision. My ideal work

environment would be one where I am constantly challenged and perform a

variety of activities. I enjoy helping others and have a talent for

organizing information into working systems that are user-friendly and

efficient.

Having discovered all of these things about my work

preferences, I have decided that pursuing a career that allows me to

utilize my skills. I believe that this position will be the ideal way for

me to further develop my knowledge and skills. I am confident that I will

be able to quickly familiarize myself with any new concepts since I am a

quick learner.

I believe that the experiences, skills, and interests I am

presenting to you match the requirements of this position. I would enjoy

meeting with you for a more in-depth discussion of my qualifications.

Thank you for taking the time to review my resume.

Sincerely,

Shiolaunda Washington

Shiolaunda Washington

10711 Williams Rd

Thonotosassa FL 33592

PHONE: 813-***-****

E-MAIL: ************@*****.***

OBJECTIVE

I am seeking employment in the Payroll/HR/Administrative field, so that I

can provide top quality service to all customers. I can offer successful

and developed work patterns with mature experience. I am a quick learner

and a willing team player.

WORK EXPERIENCE

201*-****-**** Hotel s.Com

Executive Administrative Assistant/ Customer Service

~Handle Manual Check Request on a daily basis

~Take care of daily time punches in My Time (Web-based timekeeping

software)

~Review all data prior to payroll deadline for accuracy

~Processing payroll for 70 employees

~Payroll corrections completed on a weekly basis

~Payroll Registers Weekly

~Handling all outgoing and incoming calls

~ Questions and Research on a daily basis

~Setting up access for new employees in ADP

~ADP Timesaver and ADP software

~Commission

~ Payroll Taxes

~Garnishments

~W-2, I-9, 1099

~State Tax Forms

~Staffing new employees

~HR Regulations

~STD, LTD, FMLA

~Running Background Check and Handling Drug Test

~Setting up New Hires for Insurance and Dental Coverage

~Running Daily Report

~Cobra Enrollment

2008-2010 The Fountain Group

Payroll /HR Administrator

~Handle Manual Check Request on a daily basis

~Take care of daily time punches in My Time (Web-based timekeeping

software)

~Review all data prior to payroll deadline for accuracy

~Processing payroll for 70 employees internal and over 400 employees

external

~Payroll corrections completed on a weekly basis

~Payroll Registers (Bi-weekly)

~ Referral bonus payout (Bi-weekly)

~ Questions and Research on a daily basis

~Setting up access for new employees in ADP

~Multi-State Payroll

~ADP Timesaver and ADP software

~Commission

~ Payroll Taxes

~Garnishments

~W-2, I-9, 1099, and W-11

~State Tax Forms

~Staffing new employees

~HR Regulations

~Running Background Check and Handling Drug Test

~Setting up New Hires for Insurance and Dental Coverage

~Processing Canadian Payroll

2005-2007 Fairfield Resorts

Payroll /HR Administrator

~Handle Manual Check Request on a daily basis

~Take care of daily time punches in My Time (Web-based timekeeping

software)

~Review all data prior to payroll deadline for accuracy

~Processing payroll for 500 employees internal and over 3000 employees

external

~Payroll corrections completed on a weekly basis

~Payroll Registers (Bi-weekly)

~Vacation and Referral bonus payout (Bi-weekly)

~ Questions and Research on a daily basis

~Setting up access for new employees in Lawson

~Multi-State Payroll

~ADP Timesaver and ADP software

~Commission, OPC and Piece Rate

~ Payroll Taxes

~Garnishments

~W-2, I-9, and W-4

~Staffing new employees

~Worker Compensation

~HR Regulations

~Running Background Check and Handling Drug Test

~Setting up New Hires for Insurance and Dental Coverage

2004-2005 Ro-tech Healthcare

Accounts Payable

~General Ledger

~Month End Close

~Aging Reports

~Invoices and Coding

~Credit Applications

~Cash Applying

~Bank reconciliations

~Running daily reports in Oracle

~Handle Manual Check Request

~Expense Reports

~Debits and Credits

~Audits

2000-2004 Florida Solar

Accounts Payable / Payroll/ HR Coordinator

~Oversee a staff of 15 or more employees ensuring proper training and

adherence to business practices

~Review payroll submission and ensure timely entries

~General Ledger

~Handle Manual Check Request

~Payroll Corrections

~Payroll Weekly

~Month End Close

~Running daily reports in Oracle

~Aging Reports

~Invoices and Coding

~Debits and Credits

~Credit Applications

~I-9, W-4 and W-2

~Staffing new employees

~Worker Compensation

~HR Regulations

~Bank reconciliations

~Cash Applying

SKILLS

~Microsoft Office (Word, Excel, Outlook, Access, HRIS, ADP, ADP E-Time,

SAP, Great Plains, Crystal Reports, Kronos, Oracle, Lawson, Internet

Research, Quick Books, Peachtree)

~Data Entry/Filing

~Training and Supervision

Contact this candidate