Layla Siegel

*** *.* **** ******

Miami, Fl *****

abke2y@r.postjobfree.com

703-***-****

O bjective To obtain a position that will utilize my current skills and the educational

qualifications to promote professional growth.

E ducation George Mason University, 2003

Bachelor of Arts in Sociology w ith a concentration in Criminology

P rofessional Experience

December 2006-April 2010

U niversity of M iami, M iami, F L

Senior Staff Assistant

P rovide staff support for the academic, faculty affairs, and fiscal activities in the main office of

t he department.

D uties include general office support serving as primary receptionist. Managing calendars,

i nteroffice mail delivery and ordering office and lab supplies.

G reeting visitors, answering telephones, and referring visitors to the appropriate person.

Assist with the planning of special events, guest speaker, and visiting faculty programs.

P rovide clerical and administrative support in the processing of student applications and

maintenance of files as needed.

Assist in the preparation of check requisitions, purchase orders, travel reimbursement, and

other financial documents.

September 2006-December 2008

Sheba Ethiopian Restaurant, M iami, FL

Server/Bartender/Hostess

P rovide excellent customer service.

Ability to juggle numerous tables at once.

K nowledge of the menu and Ethiopian food, wine, and culture.

March 2006-September 2006

Sine Irish Pub, Arlington, VA

Server

Provide excellent customer service to all patrons of the restaurant and bar.

Serve food and beverages in timely fashion.

Be able to multi task and handle several guests at once.

Make sure all guests are enjoying their dining experience at our establishment

February, 2005 – March 2006

TMRC, Sunrise Senior Living, McLean, VA

Human Resources Representative

Provide efficient support to team members with payroll, benefits, employee relation’s issues as well as other

areas of human resources.

Review and submit forward HEAT tickets to appropriate departments and individuals.

Maintain the HRIS database and employee record keeping in compliance to the HR policies and procedures.

Direct source of contact for frequent interface and customer service communication as well as acting liaison

for employees and corporate management.

September 2003-September 2004

Ruby Tuesday, Springfield, VA

Server/Ba rtender

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Escort customers to their tables.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Give all patrons excellent customer service.

Prepare checks that itemize and total meal costs and sales taxes.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required.

J uly, 2003 – October, 2003

Accenture, Reston, VA

H uman Resources Administrator

Processed paperwork for incoming employees for the Transportation Security Administration (TSA).

Input confidential employee information into government databases known as SIEBEL and CPMIS.

Worked within Benefits department processing employee benefits files and workers compensation.

Maintained all personnel database systems and maintain company organizational reports.

Acted as point of contact between the HR department, other regional HR departments and outside vendors.

Identified, analyzed and produced report analysis for the HR department.

Provided a high degree of security management of all employee identification through tracking system

February, 2002 – June, 2003

Office of Admissions-George Mason University, Fairfax, VA

Client Services Representative

Guided prospective students with the application process via telephone, email and mail and conduct campus

tours.

September, 2002 – December, 2002

Adult Detention Center, Fairfax, VA

Intern

Assisted the Sheriff’s Office by mastering the Corrections System and maintaining all confidential

documentation reporting.

September, 2002- December, 2002

Child Development Center-George Mason University, Fairfax, VA

Student Assistant

Assisted faculty with the 3-5 year age group by supervising children indoor and outdoor activities and

providing support.

May, 2001 – August, 2001

Housing and Residence Life-George Mason University, Fairfax, VA

Conference Assistant

Provided information on services and programs to students, visitors and faculty members via telephone and in

person.

August, 1999 – May, 2000

Multicultural Research and Resource Center, Fairfax, VA

Office Assistant

Handled administrative duties, answered phone calls, correspondence, maintained the office web site, filed and

ordered supplies.

T echnical Skills

Microsoft Office, Word, Excel, Outlook, Internet, Heat, Kronos, People Soft and Micro POS Systems.

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