Customer Service Quality Control

Steven Scherb

**** ****** ****** ******** *******, CO. 80904

Phone Number 719-***-****

Email: abke1n@r.postjobfree.com

\SUMMARY

Over twenty years in Customer Service positions including banquet

services and making deliveries. These experiences rewarding and fulfilling

for my passion for serving others.

EMPLOYMENT

Healthcare Parking at Memorial Hospital, Colorado Springs, CO 05/09 -

Present

Shuttle Driver

. Drive employees to and from the parking lot to the hospital

The Broadmoor Hotel, Colorado Springs, CO 05/08 - 05/09

Culinary Driver/Banquet Server/Uniform Clerk/Stewarding/Special Event

Shuttle Driver

* Delivered food to different locations within the hotel

* Set tables, served food, assisted guests in for parties ranging

from 50-1,200 people

. Issued employee uniforms, washed dishes, and drove guest

shuttle

Maxway Trucking Company, Salt Lake City, UT 09/04 - 02/08

Driver/Delivery

* Delivered time sensitive materials throughout Utah and Wyoming

* Operation of various types of equipment to include forklift,

pallet jack, and 2- ton lift gate/docking

system

* Pre-trip vehicle inspection

* Ability to perform minor vehicle maintenance in the event of

roadside emergency

* Over fifty thousand miles of safe driving including hazardous road

conditions

. Able to lift & maneuver large heavy items

Curtell's Bakery & Smith's Food and Drug Store, Salt Lake City, UT.

11/01 - 11/04

Scratch Baker/Cake Decorator

. Baked bread, rolls, cakes, donuts, and cookies

* Ordered supplies, performed inventory

* Decorated cakes, took customers orders

* Assisted in deli by slicing meat and cheese and made sandwiches

. General customer service and daily promotional announcements

Interstate Brands Company (Wonder Bread), Salt Lake City, UT 10/86 -

11/01

Machine Operator/Production Worker

* Ran various bakery/factory equipment

* Quality control

* Shipping and packaging of products

* Covered all departments for breaks to insure consistent production

* Streamlined process and created solutions to achieve faster

production and safer work environment

SKILLS

Superior Customer Service and Client Satisfaction

Computer Literate, Truck driver, Janitor, Baker, Production Worker

EDUCATION

Wasson High School, General Diploma, Colorado Springs, CO

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