Customer Service University

MINIKA JOHNSON

**** ***** ***** *** ******* IL. *0617

815-***-****

abke0c@r.postjobfree.com

OBJECTIVE: To obtain a position working and excelling in the business profession

EDUCATION:

BACHELOR OF BUSINESS ADMINISTRATION, SCHOOL OF BUSINESS

Langston University, Langston, Oklahoma, December 2008

ASSOCIATE OF SCIENCE IN CHILD DEVELOPMENT, SCHOOL OF FAMILY & CONSUMER

SCIENCES

Langston University, Langston, Oklahoma, May 2009

WORK EXPERIENCE:

Master Teacher, Once Upon A Time Child Care Center, Sycamore Illinois (Aug 2009- Aug 2010)

• Create lesson plans, educational games, interact with the kids, and help organized daily activities

• Teach children through daily circle time routines, music, dance, play and curriculum

• Encourage creativity and good behavior, while also teaching the children how to socialize

Teacher Assistant, Cotteral Elementary School, Guthrie Oklahoma. (Jan 2008-May 2008)

• Read, shelved, processed, and checked books in and out, also help conduct book fairs

• Created lesson plans, educational games, interacted with the kids, and help organized daily

activities

• Ensured students and teachers needs were met while fulfilling my other duties

• Assisted other teachers with counseling programs for the children

Circulator Clerk, Melvin B. Tolson Black Heritage Center, Langston, Oklahoma (Aug 2006 -May 2008)

• Shelved, processed, and circulated books and other media items

• Assisted with the execution of library programs and activities

• Met the needs of patrons and made resources available for student use

Cashier, Ross Dress for Less in Edmond Oklahoma (Feb. 2007-Sept 2007)

• Completed tasks in customer service, register operations, and various operational tasks

• Maintained the aesthetic value of the store and supervised customers

• Worked collaboratively with coworkers to ensure workplace integrity and spirit

Counselor, Upward Bound, Langston University, May 2006-Aug 2006

• Monitored students in the dormitory, communicated with them on a daily bases, encouraged and

provided guidance when ever needed, and helped them set goals

• Arranged daily meetings, tutored, created new ideas for activities and events, attended all campus

events, advised and helped with problem solving, and chaperoned on trips

Cafeteria Worker/Caterer, Aramark, Langston University (Aug 2004 - Feb2006)

• Performed various workplace tasks: cleanup and preparation, customer relations, and quality

control

• Participated in set up and closing of special events, banquets, and dinner

• Maintained excellent worker-to-worker and worker-to-customer relations

MINIKA JOHNSON

8325 South Clyde Ave Chicago IL. 60617

815-***-****

abke0c@r.postjobfree.com

LEADERSHIP EXPERIENCE:

• Volunteer, Langston University Early Childhood Laboratory, Langston University (Sept 2006 -

May 2008)

• Member, Student Cultural Empowerment Organization, Langston University (Jan 2007- May

2008)

• Member, Students in Free Enterprise, Langston University (Aug 2007-May 2008)

• President, National Council of Negro Woman, Langston University (Jan. 2008- May 2008)

• Vice President, National Council of Negro Woman, Langston University (Aug 2007-Jan 2008)

• Member, National Council of Negro Woman, Langston University (Aug 2006- May 2007)

• Secretary, Student Government Association Fundraising Committee, (Aug 2006-May 07)

PROFESSIONAL ASSOCIATIONS

• Order of Eastern Star

HONORS AND AWARDS:

• President’s Honor Roll, Aug 2004

• Mentor Certificate of Appreciation, Upward Bound, Summer 2006

• Certificate of Appreciation, Employee of the Year, Black Heritage Center, May 2007-May 2008

• Dean’s Honor Roll, Dec 2008

QUALIFICATION SUMMARY

Proficient in Microsoft Excel, Word, PowerPoint, Publisher, data entry, superior customer service

and relations, answering multiline phones systems organization, problem-solving skills, multi-

tasking, creativity, and attention to detail

Contact this candidate