Customer Service Medical Assistant

Shumika Jackson

***** **** ** *. #* Seattle, WA *8178 206-***-**** *******.*******@*****.***

Career Goal: Medical Assistant

Seeking to secure a challenging and rewarding position as a Medical Assistant, where my

s kills are effectively utilized to their fullest potential and produce continual experience

w ith growth opportunities.

Medical Skills

Vital Signs, Rooming patient, Venipuncture, Injections, Charting, Terminology, Restock

rooms, Sterile t ray set up, Filing, EKG’s, ICD-9/ CPT coding, Scheduling patients,

A utoclave, Urinalysis, Bandaging, Survey entry, Communicate affectively, Prescriptions,

Faxing and Copying, Conformation letter’s, New Patient Information, Data Ent ry,

Medical Records, Assist in procedures, Pap Prescriptions, Capillaries, Phone specialist,

M icrosoft word/ Excel, Cashiering, Customer service, Operate mail machine, Janitorial,

Monitor cameras, Product placement, Time management, Adaptable to change.

Experience

Arco AMPM 2009-2010 Cashier/Backup

Renton, WA

Welcome Customer’s, Assist in Daily Cleaning of the store, Customer Service, Inbound

Calls, Food Handling, Stock, Handle cash accurately.

Olympic Security 2007-2009 Bar rier Guard

Seattle, WA

Observed and reported incidents, monitored barriers within the Metro tunnel, and

supervised a team of 10-13 colleagues.

Allstaff 2007-2007 M aterial Handler

Renton, WA

Sorted outgoing mail.

McDonalds 2006-2007 Cashier

Renton, WA

Customer Service, multiple orders, managed cash accurately, and maintained

i nterior/exterior of the restaurant.

Sodexho 2006-2007 Cashier

Renton, WA

Handled food properly, maintained dish washer, and customer service.

Popeye’s 2005-2006 Cashier

Renton, WA

Front counter interaction with customer’s, and light jani torial.

Education

Swedish Providence Sleep Medicine 2010-Medical Assistant Externship Seattle, WA

E verest College 2010-Diploma Renton, WA

Goodwill Retail Training program 2009-Certificate

Seattle, WA

Central area motivation program 2004-Diploma

Seattle, WA

Certifications/Awards

H IV certified, CPR certified, H IPAA certified, OSHA certified, Retail/Customer Service

T raining

A wards and Achievements:

Honor Roll- GPA 3.8

Director Honor Roll

Perfect Attendance

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