Manager Technician

Andrea N. McLean

***** ******* ***** ********* ***

Charlotte, NC 28269

910-***-****

abkdzd@r.postjobfree.com

WORK EXPERIENCE

May 2008- November 2009 Liberty Commons Healthcare

Salisbury, NC

. Certified Nursing Assistance (CNA)

. Assist licensed nursing staff with treatments and care

of residents

. Provide continuous patient service assistance with

bathing, feeding, dressing, personal hygiene, and all

Activities of Daily Living (ADL) as needed

. Perform vital signs and record patients Input & Output

(I&O) documentation

February 2007 - August 2007 Pharmacy Technician at Kmart

Pharmacy Charlotte, NC

. Labeled products under Pharmacist's supervision, counted

medications, stocked medication on shelves, and assisted

customers on the telephone and in person.

. Retrieved, counted and measured drugs.

. Assisted Pharmacist with the information required to

consult with patients regarding medications or supplies

prescribed, including dosage, frequency, specialized

requirements and possible drug interactions.

. Assisted Pharmacist in price checking and restocking of

drugs.

. Accessed, inputs, and retrieved prescription information

from computer.

. Referred doctors' calls and customers' medical inquiries

to Pharmacist.

January 2004 - December 2006 Dispatcher at Campbell

University Buies Creek, NC

. Dispatched security officers and law enforcement

services under highly volatile circumstances

. Evaluated and provided timely responses to emergency and

non-emergency request for service

. Demonstrated concern, courtesy, patience, respect, multi-

task abilities, and exceptional listening and verbal

skills

August 2005- December 2006 Assistant/Shift Manager at

Subway in Fuquay Varina, NC

. Supervised daily operations and ensured that daily

scheduled activities and established quality standards

were maintained

. Managed a staff of approximately 4 to 7 employees,

assigned overseen and evaluated work

. Trained staff, as assigned, and assists with orientation

of new employees in a timely and efficient manner

. Displayed team-building skills and always handled all

assignments with a positive and enthusiastic attitude

SKILLS/ABILITIES

. Friendly, outgoing, and energetic personality

. Superb ability to resolve disputes and handle customer

concerns

. Excellent verbal skills and written skills

. Computer software: JMP, Police-Pak, Microsoft: Word,

Excel, and Power Point

. Certified Medication Aide and Medication Technician

. Certified in Basic First Aid

. Certified with Adult/Child/Infant Cardiopulmonary

Resuscitation (CPR)

ACTIVITIES

. August 2004 - 2006 Volunteer for Advantage

Hospices

(Provided tender loving care and companionship to

elderly patients)

REFERENCES Available upon request

Contact this candidate