Luvina Palma

**** **** **** ****** *********, Ohio, 44144 Phone: (216) 571-

**** abkdx7@r.postjobfree.com

SKILLS, ABILITIES, AND STRENGTHS

Professional * Logical * Dedicated * Independent Thinker * Reliable * Bi

- Lingual * Enthusiastic * Fast Learner * Good Time Management * Takes

Initiative * Meet Deadlines * Follow Procedures * Team Oriented *

Responsible * Detail Oriented * Analytical * Problem Solver * Tactful *

Motivated * Flexible * Proactive * Easily Multi Task

PROFESSIONAL EXPERIENCE

Sirva Relocation

10/2008-8/2010

Accounts Payable Specialist

. Expert user in Wintrac accounts payable system.

. Proficient utilizing Oscar, Corporate Housing and

Student Housing Software.

. Responsible for payments of inspections, appraisals,

rental touring, etc.

. Liaison between corporate and field representatives to

include counselors, closers and appraisers.

. Resolve issues with relocations in a timely,

professional, and expeditious manner.

Cleveland Indians Baseball

3/2008-9/2008

Accounts Payable Administrator

. Supervise accounts payable assistant.

. Oversee the processing of accounts payable invoices for

CIBC and CIC and maintain the vendor database and

clubhouse inventory systems utilizing Great Plains

payable system.

. Maintain the vendor data files on the Great Plains system. Ensure

that the vendor information including the classification, minority

status and direct deposit information is accurate and current. Ensure

that surveys are sent to all new vendors to determine MBE/FBE

classification and certification.

. Expense Report Audits - Select a sample of expense reports each month

and review for the following:

. Process checks for CIC

. Prepare monthly account reconciliations for accounts payable accounts

. Prepare Canadian GST tax report to obtain refund

Whole Health Management, Inc.

8/2006-8/2007

Administrative Assistant/Accounts Payable

. Knowledge in Mas90 software, daily completion of entering/paying

invoices, balance and filing of invoices, and process incoming and

outgoing correspondence,

. Performed weekly and as needed check runs, communicate with

multiple vendors, delete/create business accounts, assist with

month close billing,

. Created excel spreadsheets, provide coverage for front office

receptionist, perform miscellaneous administrative duties to the

CFO of the company.

American Red Cross, Cleveland, Ohio

4/2000 - 5/2004

Records Management Specialist

. Technical Responsibilities: Managed a large volume of

records under very strict government guidelines and

regulations. Oversaw the deferral system and ensured

blood donor records met the requirements and guidelines

set. Utilized specialized software and a team oriented

work ethic to ensure high quality results. Served as

liaison and helped develop efficiencies that enabled the

department to maintain certification.

. Customer Service: Provided a high and efficient level of

service to internal and external customers, answered

phones, greeted customers, conducted various office

duties including faxing, copying, filing, and

distributing mail, maintained direct and productive

relationships with vendors and donors.

. Administrative Duties: Created various information

sensitive reports related to blood donors. Generated

reports to upper management that were utilized as

benchmarks in order to improve efficiencies and

processes. Ensured easy accessibility of records for

audits. Managed departmental supply orders. Maintained

an efficient ordering system. Maintained direct

communication with vendors ensuring quality and

accuracy.

EDUCATION

Virginia Marti College of Art and Design, Fashion Merchandising

1/2004-

. Computer Courses and practical application of Microsoft Word,

Excel, Power Point, Access, Data Storage and Retrieval.

. Business Composition, Presentations and Group Development.

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