Manager Project

Isaiah E. Washington III

Email: abkdw8@r.postjobfree.com

**** ******* **.

Phone: 504-***-****

Harvey, LA. 70058

Cellular: 504-***-****

BUSINESS AND TECHNOLOGY

OPERATIONS MANAGER-MANAGEMENT CONSULTING-SOFTWARE-HARDWARE-STORAGE

Track record of leadership, excellent results through strategic

skills in driving revenue and profit growth, Expertise in software

and hardware focused businesses in domestic venues. Demonstrated

ability to identify and troubleshoot critical issues impacting

productivity, cost, distribution, marketing, sales and financial

operations. Proven, broad-based strengths and accomplishments in:

P&L Management Sales/Business Development

Project Management

Planning & Budgeting Bidding, Negotiation

Cost Controls

Marketing: Channel, Direct Team Building/Motivation

Expertise in Gov/Commercial

PROFESSIONAL EXPERIENCE-PERMANENT POSITIONS

BP Oil Crisis Team support, Compucom Technology 2010-Presen

Network Engineer, Team Leader t

Configuring the WAN infrastructure, consisting of

multiple T1 and T3 lines, cisco routers, cisco

switches, load balancers Dell servers,

Administrator Cisco 6500 routers and 3550 to 3750

VOIP switches. Installed, configured and maintain

network systems.

Protect and authenticate local-net and DMZ, and AIZ.

Defined policies, NAT and anti-spoofing for internal,

created and configured VLANs, BGP, VTP, and Gigabit

switches.

Configure VLANs, trunks, spanning-tree protocols,

ACL's, interface settings, Port-Channels. 2009-2010

Administrator of cisco PIX and ASA firewalls.

Telnet, SSH and HTTP

Network Engineer, Abacus Technology Co.

Enterprise Contract

Public Trust Security Clearance

Configuring the WAN infrastructure, consisting of

multiple T1 and T3 lines, cisco routers, cisco

switches, load balancers Dell servers,

Administrator Cisco 6500 routers and 3550 to 3750

VOIP switches. Installed, configured and maintain 2007-2009

network systems.

Protect and authenticate local-net and DMZ, and AIZ.

Defined policies, NAT and anti-spoofing for internal,

created and configured VLANs, BGP, VTP, and Gigabit

switches.

Support Call Manager, configured and install VG224's

on network.

Configure VLANs, trunks, spanning-tree protocols,

ACL's, interface settings, Port-Channels.

Administrator of cisco PIX and ASA firewalls.

Telnet, SSH and HTTP

Operations Manager, Intelligent Technology

Solutions, LLC

Manage the day to day operation of I.T.S. business this includes

operations strategy, managing inventory, improving operations

(scheduling and execution).

Establish and fine-tune corporate mission, goals and objectives.

Develop and strengthen community relationship.

Develop comprehensive marketing plan to include products and

service, pricing strategies, advertising and company promotions.

Create (B2B) sales processes for both government and commercial

industries.

Managed significant profit and loss financial statement, Request

for Proposal (RFP), Request for Information (RFI), and Request

for Quotation (RFQ).

Oversee all compliance, systems, and operational issues

Supervise and ensure the efficient operation of the company's

network, client servers, databases, and equipment.

Managing IT staff responsible for monitoring and diagnosing

network and hardware problems.

Work closely with IT executive staff and decision makers in other

companies in order to identify, recommend, develop, implement,

and support cost-effective technology solutions for all aspects

of the organization

Developed and manage operating budget, monthly profit & loss

sheet and worked towards set financial targets

Operations Manager, Dykon Computer Help Center, Inc. 2006-2007

Took company from $100K in sales to profit at $600.

Combined 4 groups to start division, reorganized

management, reduced cost 10%

Built customer base to 200 businesses, hit revenue

rate of 500K in 9 months.

Developed local branding, marketing, ad campaign used

by HQ for other stores in network.

Program Manager, Lockheed Martin Information 2001-2006

Technology

Enterprise Contract - Air Force Reserves

DOD Secret Security clearance

Managed teams with diverse backgrounds.

Provided technical support, inventory management computer

systems, and software programs. Exchange 5.5/2003

supports-creates and manage user email accounts, backup PST.

Files on exchange server. Manage PAB, performed maintenance on

database files once a month. Installed and configured numerous

networks with multiple servers.

Network migration from Windows Advanced Server to Advanced Server

2003, and Windows 98 to Windows 2000. Drive Imaging using

Symantec Ghost on laptops and desktops.

Project Manager/Program Manager, G.E. Information 1996-2001

Technology

Manage the Desktop Support, Data Center Operations, Storage Area

Network, Microsoft and Novell Network Teams.

Hardware and software support to 1500 desktop PC's, laptops, and

peripherals in multiple locations.

Supervised and trained network personnel and clients on network

operations, Lotus notes, CCmail. Planning, installing, repairing,

monitoring, LAN/WAN servers. Installed Cabletron 9000 backbone

switch to enhance networking performance from 10mbps to 100mbps

to end users desktop.

Responsible for Management oversight of the Teams to include:

Installation, configuration and ongoing maintenance of

prospective areas.

Develop and implement procedures and practices to manage and

report on the performance.

Manage annual budget for the data center department.

Negotiated contract with software and hardware vendors.

EDUCATION

Tulane University, New Orleans, LA

BA, Department of Public Relations, Minor, Business

Tulane University Business Management Certificate

Tulane University New Business Venture Certificate

Train the Trainer Certificate

Microsoft Certified System Engineer

Microsoft Certified Professional

Microsoft Certified Trainer

Project Management Institute Member

Accepted into Tulane A.B. Freeman Business School 2011

Board of Directors

CE Bryant Facilities (Non-Profit Organization)- Vice

President 2004 - 2008

American Association of Blacks in Energy(Non-Profit

Organization) - Vice President 2007-2009 (Louisiana

Chapter )

American Association of Blacks in Energy-Chairperson-Computer

Support Specialists Committee 2008 AABE National Conference

American Association of Blacks in Energy-Finance Committee - 2008

National Conference

Mentoring for Life- Chairman & CEO-2009

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