Customer Service Manager
Resume:
Melissa C. Hayes
**** ********* ***. *** *****, CA 92117
***.*********@*****.***
LinkedIn - http://www.linkedin.com/in/mchayes
OBJECTIVES
. Use two years experience and strong interest in entrepreneurship and
innovative thinking to help further progress the success of the
company.
. Exercise four years customer service and communication skills to
ensure progress throughout the company.
. Utilize attention to detail and strong work ethic to fulfill and
exceed expectations.
. Employ problem solving skills learned through experience and quick
thinking to ensure high-quality service throughout the corporation.
EDUCATION
Colorado State University, Fort Collins, CO
May 2010
Bachelor of Science: Business Administration
Major GPA: 3.47
Concentration: Management
GPA: 3.277
Certification: Entrepreneurship, Human Resource Management
WORK EXPERIENCE
Pizza Casbah, Fort Collins, CO
December 2007-present
Manager/Cook
. Managed a staff of five employees during day shifts at a local
restaurant
. Handled disgruntled customers to ensure their happiness and loyalty to
the restaurant
. Performed quality checks on all food to make certain customer received
only the best
. Handled day to day management activities, such as attain back up
change from the bank for the register and stocking the kitchen with
needed material
STUDENT INVOLVEMENT
Innovation After Hours
Spring 2010
. Met with fellow entrepreneurs and businessmen every few weeks to
discuss local issues and ways to solve them
. Witnessed real business proposals and the discussions that follow them
Venture Adventure
Spring 2009
. Helped set up and prepare for Venture Adventure, a large business plan
competition among Colorado State and other Universities across the
country
Contact this candidate