LANI L. GONZALEZ

abkdsc@r.postjobfree.com

Cell Phone: 956-***-****

Other Phone: 956-***-****

**** ****** ***** • Laredo, TX 78046

PROFESSIONAL PROFILE

Energetic, self motivated individual, with a Great Customer Service background. Proven ability to work

effectively with people of various ages, cultural backgrounds, and socio economic statuses. Well developed

professional skills.

EDUCATIONAL BACKGROUND

Texas Careers/Kaplan Higher Education

3-200*-**-****

Laredo Community College

1-200*-*-****

United South High School

8-200*-*-****

CLINICAL EXPERIENCE/PRACTICUM

Gateway Community Health Center, Laredo Texas, 3/2007 5/2007

Medical Record Clerk,

• Filing

• answering telephone

• inputting data in to the computer

LaredoPediatrics & Neonatology

Medical Office Specialist, 10/2009 2/2010

• Answering Telephones

• Checking and verifying health insurances

• Make copies and fax

• Filing and organizing

ADDITIONAL EXPERIENCE

Law Office of Fernando Gutierrez, Laredo Texas, 05/2010 Present

Secretary,

• Answer telephone

• Run errands to the court office

• Make copies

• Send & receive faxes

• Make outgoing calls to clients & companies

• Take messages

• Greeting & assisting new and existing clients

Jackson Hewitt Tax Service, Laredo Texas, 01/2009 02/2009

Clerk,

• Customer service

• Filing

• Inputting date into the computer

Fred Loya Insurance, Laredo Texas, 11/2008 01/2009

Customer Service Representative,

• Customer Service

• Filing

• Answering Telephones

• Making outgoing calls

• Taking payments

• Copying and faxing

Babies R Us, Laredo Texas, 11/2007 11/2008

Cashier/Sales Floor

• Customer service

• Price checking

• Service checkout

• Assisting customers

Whataburger, Laredo Texas, 01/2006 11/2006

Cashier/Manager

Customer Service

•

Answering Telephone

•

Taking orders

•

Cleaning Lobby

•

Counting registers at the end of the shift

•

Lacks Furniture Gallery, Laredo Texas, 7/2006 9/2006

Customer Service Sales Associate,

• Customer Service

• Answering Telephones

• Making phone calls

• Filing

• Taking payments

Law Office Of Diana Navarro, Laredo Texas, 07/2005 08/2005

Legal Secretary/Assistant,

• Filing

• Answering Telephone

• Faxing

• Making Copies

• Delievering Paper Work to court houses

• Inputting data into the computer

LICENSURE AND CERTIFICATIONS

• HIPPA

• CPR

• Perfect Attendance

COMMUNITY INVOLVEMENT

Operation Lonestar

• Registering patient demographic information

• Scanning patient files into computer

• Assisting patients to rooms

Laredo Public Library

• Filing

• Stacking Books

• Doing cut out activities for the children

Texas Department of Human Services

• Filing

• Answering Telephone

• Taking down messages

• Making copies

• Faxing

• Stamping paper work

• Mailing out the mail

Contact this candidate