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Customer Service Quality Control

Location:
Gilbert, AZ, 85297
Posted:
October 02, 2010

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Resume:

Adam Kus

*** *. ***** ***

Gilbert, AZ *****

415-***-****

abkdrk@r.postjobfree.com

CAREER OBJECTIVE: Shipping and Inventory Control

SUMMARY OF PROFESSIONAL QUALIFICATIONS:

Over 14 years of shipping, inventory control, traffic and accounting experience

Versed is a variety of industry-wide standards, including: MRP, JIT, TQM, RMA, ISO-9001,

Cycle Count

Knowledgeable about domestic, as well as international, shipping, including documentation

and regulations

Achieved 100% of customer-defined deadlines over a 14 years period

Met and exceed company and personal goals

Coordinated safety training for company

Self – motivated, team player who is goal-oriented

COMPUTER EXPERTISE:

Word Excel Outlook Internet Quick Book

WORK EXPERIENCE:

2001-2009 UNI MARBLE INC. Richmond, CA

Operation Supervisor

Oversaw overall operation of the company including: Estimating, Production and Installation

Scheduling, Accounting, Purchasing, Recruitment, Safety, Maintenance, Inventory Control,

Quality Control, Plant set-up, Customer Service, Work Instruction, Trucks Maintenance.

1987-2001 SCHULZE MANUFACTURING Burlingame, CA

Shipping and Traffic Supervisor

Oversaw overall operation of the control logistics, warehouse, set-up, maintenance, inventory

control, and transport management of 500-employee manufacturer which had multi-million

dollar manufacturing plant and warehouses

Implemented major projects for a variety of high tech companies: Cisco Systems, HP, Sun

Microsystems, Motorola, Intel, Solectron, Lucent Technologies

Managed and trained 20 employees, and created team through recruitment, performance

reviews, goal-setting, coaching, and discipline

Analyzed capital equipment needs pertaining to warehouse

Assisted and reported to the management team with the direction, as well as trends, in shipping

and traffic performance

Interfaced with a variety of departments including: Accounting, Purchasing, QA, Customer

Service and NPI (New Project Introduction)

Prepared department budgets and work instruction for the warehouse

Sensitive to customers’ needs and requirements including MRA’s

1990-2001 LEVITZ FURNITURE South San

Francisco, CA

Part-time Inspector/Merchandiser

EDUCATION:

APICS

ISO 9001 Internal Auditing Process

Management Skills for Supervisors

How to Handle Difficult Employees

CPR

Certified Forklift Operator

BA/MA in Economics

Academy of Economics – Krakow, Poland

Technical College – Krakow, Poland

LANGUAGE SKILLS:

Tri-Lingual: English, Polish, Russian



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