Jo Anne Smith

*** ***** ****** * Savannah, GA *1405 * 912-***-**** * jbakersmith15

@yahoo.com

Objective: I am seeking a position as an Insurance Specialist; I have

ambition to succeed in any given environment. I have experience in the

Insurance industry. I am seeking a position where I can develop and excel

while giving my best to an employer.

Core Strength

Medical Terminology

Medical Billing

Excellent Customer Service Skills

Experience

Customer Service Representative

Underwriters Safety And Claims

October 2006 to Present

Review medical records and bills to make sure treatment is related to

injury

Handling incoming calls on multiple telephone lines from providers and

injured parties

Paying medical, pharmacy, PT bills to providers for Workers Compensation

Medical records, billing and review ICD-9 coding

Update medical notes in response to each medical call

Administrative Assistant

ILA Welfare Fund (Kelly Service)

July 2005 to May 2006

Receive and deliver morning and afternoon mail to the designated persons.

Pull and file general correspondence throughout the day.

File and pull participates welfare file.

Education

Certified Customer Service Specialist

Feb 2000-Jun 2000

Savannah Technical College

Property & Casualty

July 2007

Fields Insurance School

Medical Transcription

January 2010-October 2010

Penn Foster

References: Available upon request

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