Customer Service Sales

HEATHER A. HOWELL

*** ***** ****** **.

Mustang, OK 73064

Cell: 904-***-****

abkdis@r.postjobfree.com

CAREER OBJECTIVE

To find a career that will challenge me and enables me to learn and grow in

the aspect of business and allows for advancement.

WORK EXPERIENCE

US Cellular Sales Associate

Oklahoma City, Oklahoma April 2005-January 2006

. Answer phone calls from customers

. Sales for service plans and cellular phones

. Collect and deposit money for stores

. Assist customers with all type of service needs

. Opening and closing store duties

America Online Customer Service

Representative

Oklahoma City, Oklahoma October 2005-

January 2007

. Internets service sales,

. Assisting customers with billing questions

City National Bank Teller

Oklahoma City, Oklahoma February 2007-May

2007

. Processed daily transactions efficiently and accurately

. Performed deposits, withdrawals, and check cashing for customers

. Printed cashier checks and money orders

. Audited drawer at the end of every day

. Managed situations with unhappy customers

. Sales with bank plans...ect

Carlsbad Management Group LLC. Property

Manager

Oklahoma City, Oklahoma May 2007- August

2010

. Managing a staff of 7 or more people

. Leasing 1 and 2 bedroom apartments

. Collect, deposit, and post all money coming into 320 unit property

. Collecting all past due balances

. Handled incoming call from prospected residents, company vendors, and

past and present residents.

. Approving and overseeing all new leasing paperwork

. Managing property budget: approving all bills and entering them into a

budget spreadsheet.

. Completed all previous residents deposits refunds for the property

. Enter and oversee all property work orders

. Handling all property complaints and ensuring all customer

satisfaction

. Marketing for property

. Scheduling and completing all of the property's make readies

. Carrying out of all court proceedings for property

. Submitting request for company checks

. Planning and executing all property activities

. Completing all weekly and monthly property reports

. Approved and submitted all property payroll

EDUCATION

Mustang High School/ Mustang, Oklahoma: May 2005

SKILLS

Microsoft Word, Microsoft Excel, Microsoft Outlook, Merlin Teller, Matrix,

and Merlin

REFERENCES

Ms. Jessica Harris

Teacher- 8th grade

Choctaw Middle School

14667 NE 3rd St

Choctaw, Oklahoma 73020

Telephone 405-***-****

Ms. Christina Lawson

Property Manager

Carlsbad Management Group LLC

6134 N MacArthur Blvd

Oklahoma City, Oklahoma 73122

Telephone 405-***-****

Ms. LeAndrea Garcia

Correctional Officer

Oklahoma County Sheriff Office

201 N Shartel

Oklahoma City, Oklahoma 73102

Telephone 405-***-****

Ms. Chantel Coppage

Legal Assistant

Nash, Cohenour, Kelley & Giessmann, P.C.

4101 Perimeter Center Dr.

Oklahoma City, Oklahoma 73112

Telephone 405-***-****

Contact this candidate