Customer Service Administrative Assistant

**** *. ****** ** ***. ****

Chandler, AZ *****

Phone 480-***-****

E-mail abkdih@r.postjobfree.com

Alicia D. Polk

Objective My main objective is to utilize my technical and military

experience in a team oriented department

Professional 2007-2010 Waxie Sanitary Supply Mesa, AZ

experience Rebate Coordinator

Allocated vendor rebates to high value customers

Examined Cost of Goods & Open Cost Reports daily

Analyzed Contract Edit Reports Monthly

Web Administrator for Waxie Online Ordering

Balance and reconciled daily accounting deposit

Purchase product from Lagasse, CSB and PaperCraft

Assist local buyer and Customer Service with various task

Awarded Employee of the Quarter (Oct 2007 & July 2009)

2005-2006 Milgard Windows Mfg Chandler, AZ

Purchasing Clerk

Conducted administrative support to buyers

Acknowledged confirmations, pricing and delivery dates

Expediting

Procured office supplies, safety equipment and other

miscellaneous material

Regulated our Accounts Payable process

Managed our Good Received Not Vouchered (GRNV) process

Activated and supervised in-house cleaning crew

Designated President of our volunteering committee

Selected employee of the quarter for 2nd quarter 2006

2003-2005 Manpower (contractor) Phoenix, AZ

Administrative Assistant/ Project Coordinator/Finance Analyst

Temporary position with Nextel Communication and LCC

International

Purchase material from authorized vendors

Coordinated with vendors and contractors for the delivery

Managed two office document specialist and ensured all

documents were properly received, cataloged and stored

Developed a tracking system for accounting of documents and

other cell site related materials

Managed the financial obligations of the company and

coordinated with vendors on the reconciliation of accounts

2002-2003 OEM Logistics Support Tempe, AZ

Administrator/Project Coordinator

Expedite material for contracted customer

Maintained monthly matrix to measure "on-time" deliveries

Scanned and stored material for customers

Customer service with suppliers

Laid off due to the fact prominent customer did not renew

existing contract

2001-2002 Simula ASD (contract) Tempe, AZ

Purchasing Agent

Temporary position

Purchased miscellaneous product for prototype and

manufactured parts

Data entry, which included updating purchase orders

Customers service provided to engineering department

2000-2000 Bulova Technologies Phoenix, AZ

Associate Buyer

Purchased electronic components

Purchased office product

Prepared and submitted bids for quotations

Negotiated competitive pricing terms and conditions

Controlled inventory levels

Laid off, company no longer exist

1997-2000 MicroAge/Pinacor Tempe, AZ

Buyer/Accounts Receivable

Purchased software for various customers

Negotiated pricing

Created, updated and invoiced purchase orders daily

Controlled inventory levels

Applied cash/credit to open accounts

Maintain relations with in-house sales and credit department

Company filed for bankruptcy protection, laid off

1995-1997 ChemTronics El Cajon, CA

MRB Coordinator/Documentation Coordinator

Maintained records for non-conforming material

Controlled material bond area

Certified forklift driver

Reproduce and duplicated engineering drawings

Update revisions for drawing and specifications

Purchase material for document control use

Moved to Phoenix

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