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Customer Service Administrative Assistant

Location:
Coeur D Alene, ID, 83814
Posted:
October 03, 2010

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Resume:

M elanie Warner

**** *. **** ****** **** Falls I daho 83854

Personal L ine: 208-***-****

Email: abkdak@r.postjobfree.com

Qualifications

Capable of following directives and learning new tasks quickly. The ability to work unsupervised as I

complete tasks with excellent organizational skills. A sharp eye for detail allows me to coordinate multiple

projects while producing quality work.

Work H istory

August 2010 - Personnel Source - Spokane Valley, WA Temp/ Verifier

PresentI am registered with Personnel Source, a temporary staffing agency. Personnel Source placed me at

Pinnacle Investigations beginning August 31st as a Background Investigator/Verifier and I

have worked approx 20 hours a week since then. I was informed that their projections for

hiring did not match up with the current work load and I am not needed at this time. I am

searching for full or part-time employment.

Dec. 2009 - Leilani Natural ~ luxury spa skincare…naturally - Post Falls, ID Owner, Creator

PresentHusband and wife-run business, creating skincare products which are of highest quality and free of

harmful chemicals. I created the concept, did necessary research, oversee day-to-day

activities, as well as overseeing sales and marketing. (Currently closed, changing locations)

Oct. 2007 - Hand to Hand Combat Training Center - Post Falls, ID Martial Arts Teacher

PresentAs an instructor of Martial Arts, I help people learn to defend themselves against real-life attack

scenarios. I enjoy teaching at our Corporate Wellness classes. I have been studying most of

my life, instructing for approximately 20 years. Currently, I teach 2 nights per week.

May 2005 Mellei.com - Madeira Beach, FL / Los Angeles, CA Actress - Model - Promotional

June 2006 Required quick information retention, a great attitude and my charming nature. I was

required to research products with short notice, travel to a location, set up a display and

promote that product. Some highlight venues were large wine tasting events held at museums

and car manufacturer events; others included skin care for men and women.

August 2004 Superior Uniform Group (SUG) - Seminole, FL Inbound Calls - Contract Sales

June 2005 SUG is a U.S. wide uniform manufacturer and distributor. I took merchandise orders from

existing clients and entered the orders in their in-house software program. I worked as a

personal assistant to my supervisor while I trained to take calls. I left to start a new career.

Jan. 2003 - Koden Kan Martial Arts Training Center - Post Falls, ID Martial Arts Teacher

June.2004 Martial Arts Instructor teaching students from four years old to senior citizens. Also ran the

school, did the bookkeeping and organized the office system for a functioning business.

Work H istory - continued

August 2003 Imbris Inc. - Coeur d’Alene, ID AR Billing and Receptionist

Sept. 2004 I started with front desk duties including phones, data entry, and store front customer service.

Billing duties were eventually added to my daily routine and I was in charge of entering and

processing payments and the daily deposit.

Sept. 2002 - Coldwater Creek - Coeur d’Alene, ID Customer Service Representative

Jan. 2003 Tasks at this call center required excellent customer service skills, and superior typing and

phone skills. This job also called for an aptitude in problem solving, which I also possess.

Aug. 2000 - Executive Administrative Assistant - Klamath Falls, OR Personal Assistant

Aug. 2002 Duties demanded organizational abilities including all office tasks, typing, filing, research,

internet research and answering phones. I also dealt with organization and research of legal

documents.

April 1999 - Olsten Staffing Services - San Antonio, TX

Clerical

Feb. 2000 I worked at numerous types of companies including a few insurance agencies.

Duties ranged from typing, faxing, and filing to manipulating scanned text.

Nov. 1998 - Fortune 800 - El Dorado Hills, CA Order taking & Customer Service

Dec. 1998 Inbound call center taking phone orders for larger companies with Customer Service

responsibility.

Dec.1997- Mountain Cellular – Placerville, CA Programmer and Customer Support

April 1998 Duties included re-programming cellular phones, answering phones, and helping with

customer service.

Aug. 1997 Golden Sierra Security - El Dorado Hills, CA Security Guard, Certified

Aug. 1998 Worked as an ‘unarmed’ guard for many venues including large fundraisers, concerts, private

parties, television projects and graveyard shifts guarding buildings under construction.

June 1989 - Foley's Karate Center - El Dorado County, CA Martial Arts Teacher

Aug.1997 Martial Arts Instructor teaching students from four years old to senior citizens.

Academic Education

1996 Diploma, Independent Learning Center - Diamond Springs, CA

1996-1997 General courses at Cosumnes River College - Placerville, CA

Computer Skills

• Computer literate with word processing and data entry experience. (Windows XP Pro)

• Proficient in PC programs such as MS Word, Office, Excel and Outlook, minimal Photoshop

• Type 58 wpm average



Contact this candidate