Customer Service Manager
Resume:
Todd Salgado
Lynnwood, WA 98087
abkd5y@r.postjobfree.com
SUMMARY OF QUALIFICATION
. Over 10 years of current experience in shipping and receiving
. Balanced invoices and completed
. Dependable, reliable, and responsible
. Excellent work ethic skills and abilities
. Managed and supervised up to 3 people
. Proficient in MS office
. Used a Texlon to verify products
. Ability to drive company van to pick up and drop off products
. Exceptional problem solving and conflict resolution skills
. Worked with aspects of a backroom
WORK EXPERIENCE
Shipping and Receiving Associate
2009-2010
Terra Temp Services Everett,
WA
. Packed and unpack items to be stocked on shelves in stockrooms,
warehouses, or storage yards.
. Stored items in an orderly and accessible manner in warehouses,
tool rooms, supply rooms, or other areas.
. Cleaned and maintain supplies, tools, equipment, and storage
areas in order to ensure compliance with safety regulations.
Shipping/Receiving Associate 1997-
2009
Albertson Kirkland, WA
. Received and counted stock items and recorded data manually or
using computer.
. Packed and unpacked items to be stocked on shelves in
stockrooms, warehouses, or storage yards.
. Stored items in an orderly and accessible manner in warehouses,
tool rooms, supply rooms, or other areas.
. Verified inventory computations by comparing them to physical
counts of stock, and investigate discrepancies or adjust errors
. Cleaned and maintain supplies, tools, equipment, and storage
areas in order to ensure compliance with safety regulations.
. Determined proper storage methods, identification, and stock
location based on turnover, environmental factors, and physical
capabilities of facilities.
. Kept records on the use and/or damage of stock or stock handling
equipment.
Dairy products Manager-
1997-1995
Frozen food manager/checker 1995-
1991
Albertsons Kirkland, WA
. Provided customer service by greeting and assisting customers,
and responding to customer inquiries and complaints.
. Directed and supervised employees engaged in sales, inventory-
taking, reconciling cash receipts, or in performing services for
customers.
. Monitored sales activities to ensure that customers receive
satisfactory service and quality goods.
. Inventoried stock and reordered when inventory drops to a
specified level.
. Enforced safety, health, and security rules.
. Greeted customers and as certain what each customer wants or
needs.
. Recommended, selected, and help locate or obtain merchandise
based on customer needs and desires.
. Answered questions regarding the store and its merchandise. .
. Maintained records related to sales.
. Placed special orders or called other stores to find desired
items.
. Received payment by cash, check, credit cards, vouchers, or
automatic debits.
. Issued receipts, refunds, credits, or change due to customers.
. Counted money in cash drawers at the beginning of shifts to
ensure that amounts are correct and that there is adequate change.
. Greeted customers entering establishments.
. Maintained clean and orderly checkout areas.
. Redeemed food stamps and coupons.
. Resolved customer complaints and cashed checks for customers
EDUCATION AND AWARDS
Electronic Manufacturing- certificate Lake
Washington Technical College
Employee of the month award
Albertsons
Excellent letter of recommendation from a former Supervisor
References available upon request
Contact this candidate