Customer Service Representative
Resume:
Alicia Rodriguez
Tempe, AZ. 85282
abkd04@r.postjobfree.com
OBJECTIVE
I have quite a bit of computer experience and consider myself good at
Troubleshooting any problems with them. I am experienced with Microsoft
Office, Windows 98, and Windows XP. I consider myself easy-going and
friendly. I am creative and artistic. I'm organized and love working
with children. I learn quickly and work well with others, as
well as have exceptional customer service skills.
EDUCATION
[ 1988 - 1992 ] Queen Creek Elementary School Queen Creek, AZ.
[ 1992 - 1993 ] Florence Elementary School Florence, AZ.
[ 1993 - 1997 ] Florence Middle School Florence, AZ.
[ 1997 - 2001 ] Florence High School Florence, AZ.
EXPERIENCE
Arion Care Solutions
1405 N. Dobson Rd. Ste 3 Chandler, AZ. 85224
[ January 2010 - Present ]
[ Care Provider ]
Assist those with special needs with either in-home habilitation
therapy, respite or attendant care as needed.
J.O. Combs Unified School District
301 E. Combs Rd. Queen Creek, AZ. 85240
[ July 2007 - September 2008 ]
[ Attendance Clerk ]
Administration - Elementary school front office. Answer phones, take
daily student attendance, assist parents with the process of enrolling
and withdrawing their children into and out of school, handle student
educational records.
Norwegian Cruise Line
7300 E. Hampton Ave. Mesa, AZ. 85209
[ March 2007 - July 2007 ]
[ Personal Vacation Planner ]
Inbound call center. Assisted customers in planning the details to
their cruise vacations. Take payments over the phone and assist with
any other customer service inquiries.
Queen Creek Unified School District
20740 S. Ellsworth Rd. Queen Creek, AZ. 85242
[ January 2006 - March 2007 ]
[ Instructional Assistant ]
Assisting a certified teacher in a self-contained special education
classroom. Duties include: caring for students, incorporating the
appropriate therapies and educational activities the teacher has set up
in their program, and assisting in any other classroom duties
Motivational Systems Inc.
3128 W. Thomas Rd., Ste. 202
Phoenix, AZ 85017-5312
[ June 2006 - July 2006 ]
[ Living Sign ]
Held up directional signs on busy street intersections that led
potential customers into new and upcoming housing developments in the
area
Motivational Systems Inc.
3128 W. Thomas Rd., Ste. 202
Phoenix, AZ 85017-5312
[ July 2006 - August 2006 ]
[ Sign Placer ]
Placed signs along roadsides on weekends that led potential customers
into new and upcoming housing developments in the area
GC Services
7307 E. Hampton Ave. Mesa, AZ. 85209
[ January 2005 - February 2005]
[ Customer Service Representative ]
Assisted customers with credit card account issues in an in-bound call
center. Took payments for credit cards, and completed over the phone
credit applications.
J.O. Combs School District
Queen Creek, AZ. 85242
[ August 2001 - February 2002]
[ Technology Lab Assistant ]
Assisted a certified teacher in running a Kindergarten through 8th grade
computer lab class. Help with creating and grading assignments.
Maintained classroom and troubleshoot any technical problems.
LANGUAGES SPOKEN
English
Spanish
REFERENCES
[ Ana Bonilla ]
Queen Creek, AZ.
[ Jarrett Saenz ]
Phoenix, AZ
602- 349-5954
[ Tamara Carlos ]
Tempe, AZ.
[ Jennifer Dawson ]
Queen Creek, AZ.
CERTIFICATIONS
[ First Aid ]
Expiration: December 2012
[ Heartsaver CPR ]
Expiration: December 2011
Contact this candidate