Medical Supervisor

Terri A. Walsh

**** ***** ****** ***, ********** CA. 95828

916-***-**** *********@*****.***

OBJECTIVE: Medical Office Management and or Medical Receptionist

RELOCATING TO SACRAMENTO June 28, 2010

QUAILIFIED BY: 22 years of medical management experience and 5 years of HR and

Medical Billing

AA Degree in Business Administration

Proficient in All Microsoft applications including Access

ADDITIONAL STRENGTHS:

Office Organization & Administration Records & Spreadsheets & Reports Scheduling &

Database Management Telephone & Front Office Calendaring Meeting & Event Planning

Medical Reception Duties & NeuMD, Visionary. Filing & Data Entry

EXPERIENCE:

Seattle Indian Health Board- Seattle WA.

Medical Receptionist-Temp Position, May 2010 to June 2010

Supervisor: Kelli Lugtu 206-***-**** email ******@****.***

Primary responsibilities were answering phones, creating spreadsheets and letters for

applicants, sorting mail, greeting and checking guests in and out. Faxing, coping, logging

checks, scheduling conference room meeting and running postage machine.

Amen Clinics, Inc- Tacoma WA.

Clinic Administrator, July 11 1998 to March 17, 2010

Supervisor: Michelle Bass 707-***-****

Primary responsibility were administrative and executive support within a very busy

psychiatric clinic. Managed doctors, staff and tech schedules; plan clinic tours, marketing

meetings; prepare reports, spreadsheets and presentations, travel arrangements; managed

medical records compliance; checking patients in and out, insurance billing, re-billing

and EOBs,Prior Authorizations, denials, collections and answering phones. Managed

Access medical provider database, human resource issues and handled doctor and staff

payroll. Budgets, P&L and staff evaluations. Scheduling SPECT medical procedures;

handling patient complaints and insuring outstanding patient care. L& I and Medicare

insurance billing, filing, copying, faxing, supply ordering.

Accomplishments:

• Praised by supervisor for excellent performance as interim National Clinic

Administrator (supervising 25 staff).

• Opened 2 medical clinics from the ground up.

• Researched and implemented a medical scheduling program that saved the

company hundreds of dollars.

• Mastered scheduling for Nuclear medicine procedures.

• Excelled within deadline-intensive environment, ensuring the accurate and on-

time completion of all projects.

• Promoted to a management role within my first 6 months.

Lens Crafters/ Eye Exam Sacramento CA

General Manager/Eye Care Supervisor September 1989 to July 1998

Supervised 11 staff members with the running of the office, daily deposits, hiring and

training of new employees. Ordered supplies, answered phones, scheduled appointments,

staff performance reviews, insurance billing and verification. Performed all pre-testing

for eye exams, dispensed contacts, inventory and I traveled to other locations to fill in as

needed.

Accomplishments:

• Demonstrated the ability to learn new organizational processes, workflows,

policies and procedures with minimal ramp-up time.

• Created databases and spreadsheets that improved inventory management and

reporting accuracy.

• Created a scheduling process increased work flow.

• Promoted within my first year.

REFERENCES:

7 Michelle Bass, Administrator ( past supervisor) 707-***-****

8 Kelli Lugtu, Administrator ( last supervisor) 206-***-****

9 Dr. Robert Sands (worked together) 253-***-****

10 Dr. Anthony Bottone ( worked together) 206-***-****

11 PERSONAL:

12 Arlene Soto 714-***-****

13 Janice Bougher 360-***-****

Contact this candidate