Customer Service Project

DEBORAH LEINART

Cell: 760-***-****

Phone: 760-***-****

Email: abkcvs@r.postjobfree.com

OBJECTIVE:

To utilize my 17 years of diversified business experience, performing in an

aggressive, and competitive environment. My experience entails domestic

and commercial business development, customer service, and management,

resulting in success in planning, building, property management and

maintenance, marketing, budgeting, along with the deployment of wireless

facilities as well as residential and commercial properties. If there is a

deadline, it will be met with exceptional results. I am a loyal, detail-

oriented, and positive professional whom engulfs each opportunity allowing

me to expand my knowledge within every aspect in the wireless industry;

thus resulting with the understanding of the significance of "time-to-

market". I have the motivation to go the extra mile, and have proven

success in building & sustaining relationships with fellow co-workers,

outside vendors, and clients. I have the confidence and courage to

approach new challenges, utilizing my experiences and knowledge.

WIRELESS TELECOMMUNICATIONS EXPERIENCE:

Site Development Specialist, Independent Contractor and Consultant- 2004

thru 2010

Telkin Development Consulting, Inc./Corporate Office: Mission Viejo, CA

Riverside, Orange County, Los Angeles, and San Diego Counties for Cricket

Communications, Cingular Wireless/AT&T, Verizon Wireless, & Clearwire .

Zoning Manager/Planner for:

RealCom Associates, LLC:

Riverside, San Bernardino, Orange County, Los Angeles, Counties, including

Palm Springs, for Verizon Wireless

Site Development Specialist for:

InfraNext, Inc., Wireless Communications

Orange and Los Angeles Counties for Cingular Wireless/AT&T, via Bechtel

Telecommunications.

Accomplishments include, but not limited to:

. Accurately complete required Jurisdictional Applications & meet with

municipalities, including private and public hearings, resulting in

expeditious Land Use Approvals

. Work closely with Engineering & Site Acquisition staff in locating

viable candidates & site design, while providing preliminary

information, per municipally direction, resulting in aggressive time-

to-market delivery.

. Proven positive results with title review, including investigating

document discrepancies.

. Work with Construction Managers to obtain most cost effective site

design, including detailed review, & correction redlines to process

back to A&E. Proven to be successful in eliminating multiple

revisions.

. Create Photo Sims of proposed Wireless Facilities to obtain approval

for both Landlord and Jurisdictions, resulting cost-reduction within

client's budget & expedites approval for Land Use Approvals.

ADMINISTRATIVE EXPERIENCE:

Customer Care Coordinator/Home Tour Administrator/Project Mgrs Support -

2001 thru 2004

Barratt Homes, Inc., Carlsbad, CA

Accomplishments include, but not limited to:

. Assess project issues and developed resolutions to meet productivity,

quality and client satisfaction goals and objectives, proving strong

performance and successful at working independently

. Oversee and coordinate all operational aspects of over 1,800 "Final

Inspections".

. Independently applied solutions, of moderate scope and complexity, to

internal and field service situations.

. Competently and creatively solved, and performed standard

administrative objectives and assignments.

. Researched, created, and maintained essential information ( "Project

Statistics"), as an overall review of the company's active project's

performance. Delivered information to Project Management and Board

Members.

. Troubleshooter for misrepresentations of inter-office, field,

subcontractor and/or new homeowner indifferences

ENTREPERNURAL SUCCESSES:

Owner/Operator - 2004 to Present

d.b.a."Details by Deborah", Organizing with Creative Redesign and

Consultant: San Diego, CA.

Owner/Operator - 1997 thru 2000

d.b.a."A Friend N Deed", Final Clean Specialist and Property Management

Consultant: Florida Panhandle

. Qualify clients within set guidelines for home improvement projects

(Prospect, qualify and cold-call).

. Re-design, estimate, and perform projects and coordinate

subcontractors to complete jobs for an on-time delivery.

. Hands on experience in wood & stone flooring, cabinet refinishing,

fencing, timber & stone retaining walls, concrete & stone walkways,

creative interior & exterior painting. Designed & constructed custom

solid wood closets.

. Assess project issues and develop resolutions to meet productivity,

quality and client satisfaction goals and objectives.

. Successfully plan, budget, negotiate, prepare and present contracts

for various projects.

. Supervise subcontractors to ensure quality work is performed resulting

in the experience in hands-on use and basic knowledge of construction

tools and equipment.

. Have personally provided final cleaning and inspection for over 1.75

million square feet of property, including commercial, residential

complexes and elaborate custom homes.

. Work with planning and building departments to obtain proper permits

for various projects.

PERSONAL ACCOMPLISHMENTS and CREDENTIALS:

*Received from the United States Patten and Trademark Office, "Rights

Granted" and "Patten Pending", under the United States Department of

Commerce, for a "construction related" invention, which I created and

submitted January 30, 2009.

*Elected and completed term, as HOA President.

* Public Acknowledgement for Outstanding Performance from Custom Home

Builder, DRE Roberts, 1st Place winner in the "North Florida's Parade

of Homes"

*Certificate & Plaque, "Employee of the Year", 1985, Norrell

Services, Atlanta,

(Long term Corporate Administrative Positions for AT&T, IBM and Coca

Cola (1984-1987))

*Certification Travel Agent, Advance Career Training, Atlanta, GA

*Certification Flight Attendant Training, American Airlines,

Dallas/Fort Worth,

*Certification - Business Admin, Kennesaw State University, Kennesaw,

GA

I am available for relocation, and prepared to take responsibility for the

cost thereof.[pic][pic]

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