J acqueline Ma rie Nunes
* ***** W**th St, Erie, PA 16508 * j ************@*****.*** * 814-***-******
OBJECT IVE
To acquire a position in an environment that will allow for personal growth and career advancement
E XPER IENCE
Abercrombie and Fitch
Er ie, PA
January 2010-Present
July 2005-October 2008
Assistant Manager
• H i re, t rain, and supervise over one hundred associates, manage all aspects of the store including
p resentation, recruit ing, leadership and store operations, and coordinates with all managers to resolve
operations and customer issues throughout the store.
• Interacts with and assists all customers to exceed expectations and ensure they are satisfied with
experience, ensure customers are greeted, thanked, and helped by maintain appropriate zone coverage
and minimizing lines.
• Up to date on merchandise choices and able to share this knowledge with customers
Calvin Klein, Philips Van Huesen
Lancaster, PA
October 2008-October 2009
General Manager
• Complied with all company policy, procedures and operations, recognize problems, analyze causes,
generate alternatives and solutions, manage all controllable expenses, including all allocation of
payroll
• H i red, t rain, motivated, and supervised management and sales staff with a keen sensitivity to hi ring
people who have strong presentation and communication skills representative of the Calvin K lein
i mage
• Produced sales goal, conversions of customers to sales, and relayed all and more information to
associates and rest of management team to assure these goals were being met.
Chubb Group of I nsurance
New Haven, CT
Summers 1998-2004
A dministrative Assistant
• Assisted in company audits, data entry
• Operated company switch board, answered simple claims questions and directed others to appropriate
personal
• Greeted visitors, routed faxes, verified deliveries, etc.
• Opened, closed, and made payments on claims, and converted claims files from old system into new
claim system.
EDUCAT ION
Indiana University of Pennsylvania, Bachelor of Science in Fashion Merchandising
ACT IV I T I ES
Sigma Kappa National Sorority, 2001-2005