eric e. valdez
P.O. Box ***** ( Fresno, California 93744 ( 559-***-****
Summary of Qualifications
Director of Organizational Development, Director of Human Resources
Creative organizational development and human resources management
professional with more than 20 years experience in diverse workplace
settings, both union and non union environments. Proven success in
organizational diagnosis and the design and facilitation of large-scale
benefit plan selection and staff development activities. Effective team
builder and leader. Influential communicator; able to build consensus and
thoroughly articulate the benefits of change management.
CORE COMPETENCIES
( Organizational Development ( Talent Acquisition ( Conflict
Resolution
( Change Management ( Training ( Performance Improvement
( Coaching and Mentoring ( Needs Analysis ( Project
Management
( Performance Metrics ( Succession Planning ( Strategic Alliances
PROFESSIONAL EXPERIENCE
Producers Dairy Foods Inc. ( 2005 - Present
A leader in the dairy industry providing fresh, high-quality products
throughout California.
Organizational Development Manager / Human Resources Manager
del monte foods inc. ( 2000 -2005
Manufacturer and marketer of processed foods.
HR Occupational Health & Safety Manager (2001-2005)
Human Resources Supervisor (2000-2001)
united parcel service ( 1996-2000
Leading global parcel delivery company.
Operations Management Specialist/Supervisor
Prior positions in operations management and human resources, as well as
serving in the United States Marine Corps. Details on request.
Qualifications SuMMARY
Executed all human resources and organizational development functions for
several multimillion-dollar companies. Directed a staff of human resources
professionals. Led national, regional and local staffing initiatives.
Created and implemented policies and procedures concerning immigration, on-
boarding, progressive discipline and terminations. Developed a HR metrics
dashboard to gauge team effectiveness. Ensured compliance with Federal,
State and Local laws, FMLA, OSHA, DFEH and HIPPA through creation and
implementation of detailed policies and procedures. Investigated, mediated
and resolved EEOC complaints, lawsuits, and other grievances brought by
current and former employees. Developed and conducted training programs
for management on topics ranging from harassment elimination, interviewing
and selection skills to performance management and compensation. Created
and managed annual HR budget, prepared financial statements and performed
yearly close out.
eric e. valdez ( PAGE TWO
Continued from Previous Page
SELECTED ACHIEVEMENTS
. Refocused management efforts through diligent creation of vision, values
and operating principles.
. Created comprehensive surveys to measure employee satisfaction.
. Conducted in-depth needs analysis assessments.
. Constructed multi-phase conflict resolution strategies.
. Spearheaded initiative to develop corporate-wide continuous improvement
teams.
. Revamped corporate performance review processes and procedures.
. Cultivated and fostered an environment that embraced Total Quality
Process.
. Orchestrated benefit plan selection, implementation and open enrollment
process for over 1500 staff members.
. Conducted investigations, mediated and resolved internal employee
complaints.
. Reduced Workers Compensation premium costs, injuries and liabilities
through comprehensive risk management and health and safety initiatives.
EDUCATION
Psy.D. - Organizational Development (In Progress)
Alliant International University, Fresno, California
Masters in Management/Human Resources Management
University of Phoenix, Phoenix, Arizona
Bachelor of Arts - Human Resources Management/Organizational Development
Fresno Pacific University, Fresno, California