Customer Service Medical

Tamara S. Pickard

**** **** ******

Reidsville, North Carolina 27320

336-***-**** (cell) 276-***-****

abkcrh@r.postjobfree.com

Objective

To be considered for a position with a growing company that would allow me to utilize the years of

experience that I have in the Medical office field.

Strengths

Strong customer service and communication skills

Organizational skills

Self-motivated and hard working

Comfortable working alone or as a part of a team

Work Experience

Visions Adolescence Care Facility INC Reidsville, NC 27320

Clerical Assistant 2007-2009

Types all correspondences

Does all filing

Does all faxing

Assist with making appointments for consumers

Communicates changes of appointments to client's parents

Handles Medicaid and insurance verifications

Handles large incoming and outgoing calls

Handles and randomly monitors all personal files and communicates findings

Annie Penn Hospital Reidsville, NC 27320

HIM Analyst Health Information Management Department 2000-2007

Assembles and analyzes patient's patients charts for completion

Assist customers with Release of Medical Information

Enters information in computer for chart tracking

Maintains patient confidentiality and enforces HIPPA regulations

Sorts paperwork for distribution to correct department or patient chart

Reviews charts, ensuring all data is correct before filing

Boxed Medical Records for scanning purposes

Filed Medical Records and maintained file area

Pulled charts for Day Surgery and Cardiology

Answer telephone for medical records and fulfilling the requests

Annie Penn Hospital Reidsville, NC 27320

Store Room Clerk Materials Management Department 1998-2000

Maintained par levels on supplies for patient care

Reviewed store room for out-of-date supplies

Picked up and distributed hospital mail from the US Post Office

Inventoried stock to ensure that products were restocked in a timely manner

Worked with other clerks to ensure that all orders were processed in a timely manner

Helped out in Central Sterile stocking crash carts and preparing carts for surgery

Prepared packages to be mailed by UPS or FEDEX

Signed for deliveries and checked in the inventory

Annie Penn Hospital Reidsville, NC 27320

Courier Dietary Department 1996-1998

Delivered and picked up medical information from the medical offices throughout the county

Hand sorted large volumes of mail and distributed it throughout the hospital

Picked up specimens and took them to the lab for testing

Responsible for making sure hazardous material was disposed of properly

Contact this candidate