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Customer Service Manager

Location:
Fayetteville, GA, 30215
Posted:
October 03, 2010

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Resume:

Kimberley A. Haga

*** ***** *******

Fayetteville, GA 30215

abkcqh@r.postjobfree.com

( ( ( ( ( (

Home Phone: 678-***-****

__________________________________________________________________

QUALIFICATIONS

Highly skilled personal computer operator with experience

including:

?Extensive Commercial Billing Experience, involving all aspects

of Accounts Receivable payments

?Fluent in Customer Service, including, but not limited to,

Accounts Payable/Receivable, and answering any and all customer

service questions

?Extensive PC experience involving all aspects of customs

entries

?Extensive experience in Shipping/Receiving using UPS, FedEx,

and

DHL with multiple shipping preferences.

?Fluent in the use of word processing/data entry,

Microsoft Word.

?Fluent in the use of spread sheets, Microsoft

Excel.

?Type 55-65 WPM

?Classes in accounting having to deal with Medical

Transcription.

______________________________________________________________________

WORK HISTORY

?BBVA COMPASS BANK (Staffmark Staffing), August 2009-March 2010,

Commercial Billing Representative. Duties including answering

multi-line telephones, taking payment information over the

phone, copy, filing, faxing, typing memos/letters, and various

other office duties.

? ALLIED WASTE, April 2008-June 2009, Customer Service

Representative. Duties including answering multi-line phones,

quotes for commercial or roll-off containers, dispatch, copy,

file, fax, e-mail, enter and update spreadsheets for management,

and various other office duties.

?LABOR READY, June 2006-March 2008, Customer Service

Representative. Duties including Accounts Receivable, answering

multi-line phones, dispatch/payout of workers, copy, file, fax,

e-mail, type, and various other office duties.

?PAGE & JONES, October 2005-May 2006, Receptionist/Clerk.

Duties including customs entries (incoming freight), copying,

filing, faxing, answering multi-line phones, typing memos and

various other office duties.

?TINTRONICS, July 2000-October 2005, Shipping and

Receiving/Quality/Production/Forming Associate. Duties

including all shipping/receiving duties of said company,

inspection of electronic by diagram or schematic, packaging and

processing of electronic components, and forming of the same.

?BST MFG, INC., December 1998-July 2000, Solderer/Tester.

Soldering electronic components onto printed circuit boards

and testing these same boards after soldering.

?SCI Systems, Inc., January 1998-November 1998,

Solderer/Tester/Pack out.

Soldering, testing and packaging of computers before final

shipment.

EDUCATION__________________________________________________________

(Advanced Diploma, Addison High School, Graduated May 1994

______________________________________________________________________

LICENSES & CERTIFICATES

(Medical Transcriptionist Certificate

Obtained May 1995 from UAB/Walker College

______________________________________________________________________

REFERENCES

? Chuck Rivers-Chuck's Truck Lube-Arley, AL

Telephone: 256-***-****

? Mark Boerschig-Roofing & Sheet Metal Installation-

Fayetteville, GA

Telephone: 678-***-****

? Kimberly Maggard-Housewife-Harvest, AL

Telephone: 256-***-****

?Renai Waggoner-Allied Waste-Huntsville, AL

Telephone: 256-***-****

? Ray Bridgmon-Preacher-Arley, AL

Telephone: 256-***-****

_________________________________________________________

SALARY REQUIREMENTS

? $11.00/hour, but all salaries are negotiable.

Kimberley Haga has been in our employment for five years and has more than

adequately fulfilled the tasks we have requested of her. We are a small

company and do not have the advancement opportunities larger companies

have. We have to respect her desire to improve herself in an organization

that has room for her to prove herself and have a hope to advance in pay

and responsibility. Kimberley is and has always been an aggressive and

important part of our team and I have no reason to expect she would provide

you with anything less. Please feel free to call me if you have any

questions or concerns in regards to her application or character.

Kevin Johnson

Production Manager

Tintronics

256-***-****



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