Project Manager Customer Service

Bob Conway

Cellular 650-***-****

E-Mail: abkcqb@r.postjobfree.com

Professional Objective

Seeking challenging and fulfilling growth in security systems product delivery. Areas of expertise include burglar, fire

protection, computer-based access control and camera surveillance systems. My background includes the ability to

take on new assignments, organization of data, and customer service to grow the business!

Personal Strengths and Accomplishments

Excellent business/customer rapport building skills

Initiated, developed standardized access wiring drawings

Understanding of job engineering, computer aided costing and project management

Excellent attention to detail

Major Project Accomplishments

Oak Creek Apartment Renovation $750,000 + per year, over 5 years The project management

consisted of pay roll, inventory control, material purchasing, work scheduling/tracking of each

apartment unit, and coordination of subcontractors.

Proposed and sold Burglar, Video, Card Access and Fire sprinkler monitoring systems

Designed numbers of integrated security, card access & CCTV camera systems. These projects were

estimated on a spread sheet. I drew up a proposal package, presented the projects to the customer

management team and sold the jobs!

Professional Experience

Hubzone Corporation, Inc. (Rancho Cucamonga, CA.)

Project Superintendent

• Initiated site storage container, procured tools and served as one of the primary contacts for the San Francisco

Veterans Administration project

• Direct Supervision of a VA Psychiatric Ward Remodel and an additional change order

• Purchasing materials for the Hospital Psychiatric Ward Remodel

• Direct Supervision and purchasing for VA Home Bath Room Addition in Menlo Park, CA.

Stanley Convergent Tech. HSM Protection Services, Inc. (Fremont, CA.)

Sales/ Project Manager

• Initiated design and sales of commercial security alarm, fire and video systems

• Provided project management of commercial security fire and video systems

BathTech (Palo Alto CA.) 1 Year 4 Months

Project Management

• Responsible for business work flow for a large apartment remodeling project (see above)

• Handled project scheduling, tracking, procurement, inventory control and employee tracking

• Set up site file systems of soft and hard copy

EDS – Electronic Data Systems Corporation (S. San Francisco CA.) 3 Years

Asset Tracking, Administration

• Responsible for managing the tracking of CSAA – Calif. Auto Association computer hardware

RFI Security, Inc. (San Jose CA.) 10 Years

Sales/ Project Manager

• Coordinated city permits for fire alarm systems

• Managed an existing customer base, responding to customer service requests

• Instituted and designed standardized equipment panels for the security electronics

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