Customer Service Representative

Amy J. Lippe *** *nd Ave SW Apt *

Altoona, IA ***09

Home Phone: 608-***-****

Experience Caleris, Newton, IA

Internet Technical Support

Take incoming calls in a call center environment offering

internet technical support on an entry level basis.

Prairie Meadows Racetrack & Casino, Altoona, IA

Security Dispatch

Answer all incoming calls for service, employee's

reporting off from work, use a dispatch

system when receiving

emergency calls, responsible for

obtaining information from

other departments and notify the

appropriate staff

Tri-State Adjustments Inc, La Crosse, WI

Clerical Assistant

Data entry, post new accounts, filing, faxing, help with

special projects, answer incoming calls, greet visitors &

help walk in customers.

Sweet, an Ortivus Company, Decorah, IA

Dispatcher

Answer incoming calls for the technical support department

and forwarded the call immediately if necessary, otherwise

logged the call into the database for a call back. Other

duties as needed.

CenturyTel, La Crosse, WI

Customer Service Representative

Answer incoming calls from customers regarding their

telephone service, long distance service, billing

questions. Place orders for customers for any of their

telephone needs.

State Bank of La Crosse, La Crosse, WI

ATM Service Representative

Maintained a database of approximately 8,000 ATM and debit

cards and ordered new cards when necessary. Serviced 14

ATM's in the La Crosse area. Other various duties as

assigned.

APAC Customer Services, La Crosse, WI

Customer Service Representative

Answer incoming calls from customers regarding their

service. I also was a part of the Subject Matter Expert

team that took escalated billing calls, and also took

supervisor calls.

The Caring House, Viroqua, WI

Resident Assistant

Assist residents with their daily activities. Also, daily

and monthly cleaning as well as cooking on a daily basis.

Data Point Enterprises, Dana Point, CA

Clerical Assistant

Data entry, filing, faxing and answering the phone.

McGuire Trucking, Brookville, PA

Dispatcher

Arrange & schedule freight for drivers to pick up and

deliver the product per the customer requests. Verify log

books and paperwork.

Safeway, La Crosse, WI

Shipping/Receiving Clerk & Purchasing Coordinator

Purchased product to be brought into the plant, arrange

transportation for products. Verified all load counts and

paperwork was correct.

Education Viroqua High School Viroqua, WI

High School, May 1989

Diploma, including general office/business classes.

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