Manager Quality

Shirley K. Keyes

**** ********* ***., *****, ** *1019

815-***-**** - *******.*****@*****.***

SUMMARY OF QUALIFICATIONS

Self-motivated, results-driven problem solver who has purchasing

management, contracts management, quality auditor, and

administrative/clerical skills. Extensive purchasing experiences buying

variety of items with lean manufacturing. Managed the preparation,

analysis, negotiation, and review of contracts. Audited quality systems and

evaluated results. Proven ability to increase professionalism by developing

positive customer and supplier relationships, facilitating customer

service, providing support for others, and building a team. Productive use

of MS Office applications, Internet/Search Engines, Outlook

Express/Outlook, QuickBooks, EDI, MAS200 MRP systems, and other MRP/ERP

systems.

. Managed purchase order process for short-term and long-term purchase

orders for variety of items.

. Researched and verified vendors for quality and specifications.

. Negotiated price, terms, and on time delivery.

. Expedited off-site and on-site deliveries and resolved open orders.

. Collaborated with Sales to determine purchasing needs for customers.

. Explored Internet or catalogs and recommended replacement or

substitution for requested items.

. Out-sourced jobs with qualified vendors based on blueprint

requirements.

. Resolved invoice discrepancies for payment approval.

. Arranged for adjustments with vendors whenever materials were lost or

damaged.

. Organized logistic procurement using EDI between company and supplier

for DoD government contracts.

. Calculated material requirements for production and stock.

. Maintained optimal inventory levels for production and stock without

causing delays or over-stocking.

. Determined reorder levels to ensure inventory availability and

minimize inventory costs.

. Coordinated physical count audits for reconciliation and adjustment.

. Constructed RFQ packages to vendors and prepared quote packages to

customers.

. Analyzed and expedited the flow of work and materials according to the

production schedule.

. Controlled the preparation, analysis, negotiation, and review of

subcontractors' contracts.

. Evaluated subcontractors for qualification of job and contractor

performance.

. Audited quality systems, evaluated results, and resolved non-

conformance issues with management.

. Created technical writing for Quality Manual, procedures, and work

instructions.

. Controlled quality, shipping/receiving, and internal-company

documentation.

. Developed and created website for selling items.

. Managed financial responsibilities for website.

. Formulated strategies to help small businesses succeed with their

needs.

PROFESSIONAL EXPERIENCE

Office/Clerical, IL Dept. of Employment Services, Freeport, IL June 2010 to

Present

Inventory Control, Volunteer, Cornerstone Church, Durand, IL, April 2009 to

Present

Job Searching, March 2008 to Present

Tutor, Volunteer, After School Care, Durand Schools, Durand, IL September

2009 to Present

Internet Business Owner, www.healthadvanceproducts.com, Davis, IL, July

2006 to February 2008

Small Business Consultant, SpareTime Solutions, Davis, IL, September 2005

to June 2006

Purchasing Manager, Slidematic Products, Rockford, IL, March 2005 to May

2005

Care giving for disable family member, April 2003 to February 2005

Purchasing Manager, Contract Administrator, AquaTec, Inc., Machesney Park,

IL, January 2002 to December 2002

Purchasing Manager, Planner Coordinator, Inventory Coordinator, Controls

Group Inc., Rockford, IL, January 2000 to October 2001

Procurement Coordinator, ISO 9001 Quality Systems Coordinator/Lead Auditor,

SupplyCore, Rockford, IL, March 1995 to October 1999

EDUCATION

Rockford College, Rockford, IL, May 1992

Bachelor of Science in Business Administration

With emphasis in Marketing, Business Management, Economics

3.589 Cumulative GPA (4.0 scale), Cum Laude Honorary

Rock Valley College, Rockford, IL, May 1988

Associates Degree in Business Management

3.52 Cumulative GPA (4.0 scale), Phi Theta Kappa Honor Society, High Honors

Recognition

CONTINUING EDUCATION

Rock Valley College, Rockford, IL, Adult Continuing Education

APICS Supply Chain Management and MS Front Page/Web Page Design, Spring

2006

APICS Detailed Scheduling & Planning, Spring 2005

APICS Inventory Control and Microsoft Publisher 2002, Fall 2004

MS Access and MS PowerPoint, Summer 2004

Northern Illinois University, ISO 9001 Quality System Lead Auditor,

Certified, March 1999

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