Customer Service Food
Resume:
Danielle M Schramm
**** ** ***** ***, ******** OR 97236
503-***-**** Home
503-***-**** Cell
abkcjz@r.postjobfree.com
OBJECTIVE
My objective in life is to set a good example for my children and the people around me. I would
also like very much to find a career that I am well suited for. I am hoping that in 5 years I can
afford to own my own home.
WORK EXPERIENCE
2005 2006 Safeway Inc.
221 NE 122nd Ave.
Portland, OR
Assistant Deli Manager
Monitor compliance with health and fire regulations regarding food preparation and
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serving, and building maintenance in lodging and dining facilities.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food
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to ensure that food is prepared and presented in an acceptable manner.
Count money and make bank deposits.
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Investigate and resolve complaints regarding food quality, service, or accommodations.
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Coordinate assignments of cooking personnel to ensure economical use of food and timely
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preparation.
Schedule and receive food and beverage deliveries, checking delivery contents to verify
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product quality and quantity.
Monitor budgets and payroll records, and review financial transactions to ensure that
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expenditures are authorized and budgeted.
Maintain food and equipment inventories, and keep inventory records.
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Schedule staff hours and assign duties.
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Establish standards for personnel performance and customer service.
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2003 2003 Glisan Care Center
9750 NE Glisan St,
Portland, OR, 97220
Dietary Cook
Clean and inspect galley equipment, kitchen appliances, and work areas to ensure
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cleanliness and functional operation.
Apportion and serve food to facility residents, employees, or patrons.
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Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers
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of portions to be served.
Clean, cut, and cook meat, fish, or poultry.
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Monitor use of government food commodities to ensure that proper procedures are
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followed.
Wash pots, pans, dishes, utensils, and other cooking equipment.
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Compile and maintain records of food use and expenditures.
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Direct activities of one or more workers who assist in preparing and serving meals.
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Bake breads, rolls, and other pastries
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1998 2003 Maverick Restaurant
12424 SE Division St.
Portland, OR 97233
Server
Check with customers to ensure that they are enjoying their meals and take action to correct
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any problems.
Collect payments from customers.
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Write patrons' food orders on order slips, memorize orders, or enter orders into computers
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for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
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Take orders from patrons for food or beverages.
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Check patrons' identification to ensure that they meet minimum age requirements for
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consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as
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required.
Present menus to patrons and answer questions about menu items, making
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recommendations upon request.
Clean tables or counters after patrons have finished dining.
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Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
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Cook
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving
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areas to ensure safe and sanitary food handling practices.
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens,
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broilers, grills, and roasters.
Ensure freshness of food and ingredients by checking for quality, keeping track of old and
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new items, and rotating stock.
Turn or stir foods to ensure even cooking.
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Season and cook food according to recipes or personal judgment and experience.
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Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
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Weigh, measure, and mix ingredients according to recipes or personal judgment, using
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various kitchen utensils and equipment.
Portion, arrange, and garnish food, and serve food to waiters or patrons.
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Observe and test foods to determine if they have been cooked sufficiently, using methods
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such as tasting, smelling, or piercing them with utensils.
Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
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SKILLS
Active Listening Giving full attention to what other people are saying, taking time to understand the
points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination Adjusting actions in relation to others' actions.
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative
solutions, conclusions or approaches to problems.
Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make
improvements or take corrective action.
Service Orientation Actively looking for ways to help people.
Speaking Talking to others to convey information effectively.
Management of Personnel Resources Motivating, developing, and directing people as they work,
identifying the best people for the job.
Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
Time Management Managing one's own time and the time of others.
Complex Problem Solving Identifying complex problems and reviewing related information to develop
and evaluate options and implement solutions.
EDUCATION
1998 Centennial High School
18135 SE Brooklyn St.
Portland, OR, 97236
Diploma
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EXTRACURRICULAR ACTIVITIES
Reading
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Painting
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Watching movies
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Bike riding with my kids
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Nature walks with my kids
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Family game night
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Church events
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Camping
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Throwing parties
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Baking/ cooking
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REFERENCES
Corrina King 503-***-**** Gateway Care abkcjz@r.postjobfree.com
Cynthia Ingram 503-***-**** US Bank
Heather LaRoque 503-***-**** Shari’s Restaurant
Rachel Brodigen 503-***-**** Sears Portraits
Sadako Hattori 503-***-**** City of Milwaukie abkcjz@r.postjobfree.com
Meliah Wilkinson 503-***-**** House Cleaners
abkcjz@r.postjobfree.com
Contact this candidate