Customer Service Assistant
Resume:
Andrae Gordon
Jackson, Mississippi 39206
601-***-**** abkch7@r.postjobfree.com
May 1, 2010
Dear Employer,
I am a very diligent and task-oriented worker seeking employment in any
level position requiring resourcefulness, skill, innovation, and strategic
thinking within your company.
I am goal oriented and strive for success through hard work, dignity,
respect, and honesty. I require little to no supervision and am a fast
learner adept at working in fast-paced environments. I have a competitive
spirit that allows me to challenge and achieve high levels of success in
order to benefit the outstanding name of a company as is evident by the
many positions I have held in the past as a telemarketer, administrative
assistant, loan officer, and others.
I am a very charismatic individual with excellent people skills who is
willing to do beyond what is required of me to ensure that customers are
satisfied. By listening to the wants, demands, and needs of clients, I am
able to draw them in and secure perpetual business relationships for my
employer.
I have above average computer skills. I am proficient in Microsoft Windows
98 NT, XT, Vista, and Seven, Microsoft Powerpoint, Lotus, and Excel. I am
also able to troubleshoot, handle, and fix problems in the systems
efficiently.
It is because of these factors and my experiences within the work force
that I feel I would be an asset to any business. I hope that you will
consider my interest in any available positions in your company that will
allow me to utilize my knowledge and abilities, as well as provide
potential for growth and increased responsibilities. I am eager to learn
more about your company. Thank you for your time and consideration.
Sincerely,
Andrae Gordon
Enclosure: Resume
Andrae Gordon
365 W. Northside Dr. Apt. 13A
Jackson, Mississippi 39206
601-***-**** abkch7@r.postjobfree.com
Education Tougaloo College Jackson, MS
500 W. County Line Rd.
Tougaloo, MS 39174
Major: Chemistry and Psychology,
Messemer High School Milwaukee, WI
742 W. Capitol St.
Milwaukee, WI 53206
College Prep Coursework May 1998
Experience Acura of Jackson Automotive Sales and Repair Services (February
2008-Present)
828 Adcock St.
Ridgeland, MS 39157
Service Valet
. Transporting customers and service vehicles to
appropriate destinations, maintaining the cleanliness
of the shop, and washing and cleaning service
vehicles for customers.
Saturn of Jackson Automotive Sales and Repair Services (March
2007-September 2007
5728 I 55 N
Jackson, MS 39211
Service Attendant
. Transporting cars from great distances to and from
customers. General vehicle maintenance and upkeep.
Red Lobster Restaurant (July 2006-September 2006)
6357 I 55 N.
Jackson, MS 39211
Busser
. Helping clean tables in preparation for guests to be
seated and maintaining the overall cleanliness of the
surrounding areas.
Andrae Gordon
365 W. Northside Dr. Apt. 13A
Jackson, Mississippi 39206
601-***-**** abkch7@r.postjobfree.com
Brinker's Company (Chilli's) (December 2005-January 2006)
1893 Main St.
Madison, MS 39110
Server/Quality Assistant
. Making sure that all guests of Chilli's Restaurant
had an enjoyable meal and time of their lives
. As a server, I made sure that the orders were placed
into the kitchen and sent out in a timely fashion.
. Worked as a member of a team
. As a Quality Assistant I made sure that the food was
properly and artistically prepared for presentation
to our guest.
Central Mississippi Correctional Facility (October 2004-November
2005)
P.O. Box 88550
Pearl, MS 39208
Correctional Officer
. Ensuring the security of fellow officers and
offenders within the institutional compounds by
following specific policies and procedures put in
place for the protection of staff and visitors of the
institution.
Tougaloo College (August 2003-January 2004)
500 W. County Line Rd.
Tougaloo, MS 39174
Clerical Assistant
. Researching information for the school and other
basic clerical duties.
Jameson Inn (December 2002-May 2003)
585 E. Beasley Rd.
Jackson, MS 39206
Front Desk Associate/ Night Auditor
. Customer service: Making sure that customers had an
enjoyable experience during their stay.
. Performing nightly audit for the hotel and sending it
to the district headquarters.
Andrae Gordon
365 W. Northside Dr. Apt. 13A
Jackson, Mississippi 39206
601-***-**** abkch7@r.postjobfree.com
Alpine Mortgage (August 2002-September 2002)
933 N. Mayfair Rd.
Suite #109
Wauwatosa, WI 53226
Assistant Loan Officer
. Arranging appointments with customers and senior loan
analysts.
Professionally Speaking Incorporated (May 2002-August 2002)
3942 N. 76th St.
Milwaukee, WI 53222
Telemarketer
. Professionally make calls on behalf of the
organizations we promote and solicit information for
donations.
Datatrac Corporation (June 2002-July 2002)
924 E. Juneau Ave.
Milwaukee, WI 53202
Market Researcher
. Researching competitors' prices and informing our
customers.
. Data entry
Milwaukee World Festivals Inc. (June 1999-August 1999 & June
2000-August 2000)
639 E. Polk St.
Milwaukee,WI 53202
Security
. Monitoring the designated areas in which I was
assigned and keeping the flow of traffic constantly
moving, ensuring the safety of both patients and
members of the security team.
Andrae Gordon
365 W. Northside Dr. Apt. 13A
Jackson, Mississippi 39206
601-***-**** abkch7@r.postjobfree.com
REFERENCES
Terrell Croon
Service Specialist
Saks Incorporated Contact Center
abkch7@r.postjobfree.com
Preston Johnson
Psychology Assistant II
Mississippi State Hospital
abkch7@r.postjobfree.com
Ida Rhodes
Administrative Assistant-PCS
Milwaukee County Behavioral Health Division
abkch7@r.postjobfree.com
Crystal Askew
Office Manager
Southern Cross
abkch7@r.postjobfree.com
Charles Edward Lawrence, III
Attorney at Law
Lawrence Law Firm
abkch7@r.postjobfree.com
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