Administrative Assistant Medical
Resume:
Stephanie Merz
**** ********* ****, **********, ** 36066
334-***-**** abkc7l@r.postjobfree.com
Objecti
ve
Utilize my extensive computer skills and administrative
knowledge to enhance the Medical Records Clerk position with
your company.
Summary
. Department of Defense Secret Security Clearance effective
June 2008
. 17+ years professional experience in the administrative
support field
. 7 +years professional experience in office management
. 17+ years professional experience in Customer Service field
. 15+years professional experience in the Computer field.
. 17+years professional experience in the Medical field.
. Exceptional organizational skills and able to meet deadlines
ahead of schedule
. Typing proficiency of typing 90 words per minute
. 17+ years extensive experience in the use and functions of
Microsoft Office administrative software
Experience
08/09 -08/10 Prattville Medical Equipment
AR Manager and Administrative Assistant
Prattville, AL
. Do paperwork for CEO to include payroll, documentation and
filing.
. File patient medical insurance, denials and copayments.
. Answers all incoming calls and is usually the first contact
for referral sources and patients. Makes determination of
required action.
. Takes service orders from physicians or other referral
sources; places the order internally.
. Coordinates new patient delivery schedule with the service
area.
. Process patient information where accuracy and timely
processing is most important.
. Verifies insurance coverage and collect copayments and
deductibles.
. Maintains copy of current patient files and files on referral
sources.
. Responds to new and existing patients' requests.
. Handles mail for the center including responding to requests
for information from internal sources when possible.
. Knowledgeable of existing and new information regarding
Medicare and insurance carrier policies.
01/09 -8/09 Secure Health Systems AKA Lincare, Incorporated
Administrative Assistant Montgomery,
AL
. Answers all incoming calls and is usually the first contact
for referral sources and patients. Makes determination of
required action.
. Takes service orders from physicians or other referral
sources; places the order internally.
. Coordinates new patient delivery schedule with the service
area.
. Process patient information where accuracy and timely
processing is most important.
. Verifies insurance coverage and advises collections
department of required actions for billing.
. Maintains copy of current patient files and files on referral
sources.
. Responds to new and existing patients' requests.
. Handles mail for the center including responding to requests
for information from internal sources when possible.
. Knowledgeable of existing and new information regarding
Lincare equipment and insurance carrier policies.
03/08 - 8/08 Endocrinology Associates/Career Personnel
Administrative Assistant
Montgomery, AL
. Telephone and check out receptionist for a large
endocrinology practice.
. Established alphabetical system for filing using color-coated
tabs to improve the filing system.
. Provided doctor/patient assistance for medication and medical
issues.
. Coded billing sheets through automated billing system.
. Precertified patients to have MRI and CT required by medical
insurance companies.
. Organization of physician's medical practice schedule to
include out-of-office/town functions.
. Took consults from other physicians offices for our physician
to see.
. Posted payments, entering charges and making sure it balanced
at the end of the day.
. Audited medical records and conduct compliance reports for
Health Information P P A compliance.
. Organization of physician's documentation for external
lectures and meetings.
1/08 - 3/08 Cleveland and Colley, P.A.
Legal Assistant
Prattville, AL
. Typed correspondence from Dictation Phone.
. Kept files in order for trial.
. Contacted clients if needed additional information.
08/07 - 12/07 Montgomery Eye Physicians
Medical Technician
Montgomery, AL
. Work in Contact Lens Department in processing orders for
contact lens.
. Taught patients the proper training for insertion, taking out
and care of contact lens.
. Call patients to place orders and problem with contact lens.
. Compare invoices with packing slips to assure that bills are
being charged correctly.
. Resolve patient contact lens issues.
12/06 - 08/07 MOBIS Alabama LLC
Purchasing and Logistics Assistant
Montgomery, AL
. Create purchase orders and process orders, including follow
up, receiving and invoicing through ERS (Evaluated Receipt
Settlement).
. Interact with Accounts Payable on vendor invoice
discrepancies and payments.
. Worked with vendors for issues that could not be resolved.
. Respond to internal vendor inquiries - develop and maintain a
productive working relationship with management, employees
and vendors.
. Kept departmental file current, expedite open orders.
. Processed incoming and outgoing mail for the Purchasing
department.
. Corresponded through heavy e-mail communication and required
complex decision-making skills.
. Support the purchasing functions as described by the
department manager.
. Worked on quarterly inventory of parts making sure they match
the SAP data.
2/04 - 10/06 David Grant Medical Center
Administrative Assistant/Consult Manager
Travis AFB, CA
. Updated patient information and printed results for
physician.
. Coded billing sheets through CHCS and used the ICD and CPT
codes.
. Helped organize, find files and get them ready for the next
day appointments.
. Set up pre-ops for the patient just before surgery.
. Made sure MEPRS time sheets were filled out properly each
month to reflect number of hours of each employee.
. Set up new patient consultations from different clinics for
the Surgery Clinic, for the patient to see the physician.
. Put in physician appointments in the computer and also
updated templates for the physician's schedules.
. Helped with the clerical work for the Operating Instructions
(OI).
12/02 - 11/03 48 MDOS/SGOR/EIS
Office Administrator RAF Lakenheath, UK
. Use varied and advanced functions of word processing software
to create, format, modify, edit and print a variety of
letters, reports, memos and other textual documents.
. Prepared a wide variety of recurring correspondence, internal
reports and other documents from information obtained from
the staff, files and other sources.
. Reviewed and processed incoming and outgoing correspondence,
materials, publications, regulations and directives.
. Coordinated with other offices to make official medical
appointments for patients. Maintained, purged and disposes of
office records/files in accordance with established
regulations and procedures.
. Assisted staff with clerical and procedural requirements and
instructions. Prepared travel arrangements for seven
providers.
. In charge of MEPRS monitor attendance records.
. Requested office supplies and testing equipment for the
providers.
. Updated tracking and suspense files daily.
. In charge of being the Infection Control Monitor for the
clinic.
. Government Purchase Card Holder for ordering supplies in the
clinic.
8/02 - 12/02 First Command Financial Planning,
Administrative Assistant
Mildenhall, UK
. Administrative support to the Director, Agent Support and
other members of the agent support department.
. Typed correspondence took phone messages and screened calls
for the agent.
. Open and processes mail, maintains files and perform other
administrative duties as assigned.
. Collected information for Agent and preparing reports,
presentations and memos
. Coordinated meetings and records notes for the Director and
Deputy Director and Agent Support.
. Scheduled appointments for the Agent to see clients and put
presentation folder for the client.
2/02 - 10/02 48 Services Squadron
Child Development Program Assistant RAF
Lakenheath, UK
. Create adult made games and play materials.
. In charge of making a list of required supplies and equipment
for submission to the supervisor.
. Maintained room and play materials to accommodate the daily
schedule per Air Force standards.
2/99 - 10/01 Wilkes and McHugh, P.A.
Administrative Assistant
Tampa, FL
. Set up client files and ordered records from physicians and
hospitals.
. Created nursing home database for inspection schedules and
reports.
. Gathered and analyzed data in order to compile reports.
. Oversaw operations in the medical records department,
improved records handling procedures.
. Used my supervisory techniques and requirements to better run
the medical records department.
. Created flow sheets for different facilities from the medical
records.
. Typed different correspondence as instructed.
. Completed evaluation reports on the subordinate workers to
Human Resources department.
. Set the attorney's calendar for telephone conferences,
depositions, prepared and make travel arrangements.
. Set up procedures for different clerical fields.
Education
16 credit hours towards Computer Science degree
John Patterson State Technical College, Montgomery, AL
High School Diploma, 1992
Jefferson Davis High School, Montgomery, AL
Certifications
Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook,
InfoPath, and Picture Manager
Government Purchase Card Holder for purchases supplies
CPR+
MRTR2 Training in Medical Records
CHCS I, AHLTA formerly known as CHCS II- Administrator for the
system
CPR and Standard First Aid
Computer Applications Software
Brightree Software-Administrator for the system.
References for Stephanie Merz
Gayle Brown
101 Bodin Circle
Travis AFB, CA 94535
Rose Thomas
101 Bodin Circle
Travis AFB, CA 94535
Dr. Mark Scherrer
101 Bodin Circle
Travis AFB, CA 94535
Lyndy Tucker
5740 Staffan Court, Unit B
Elmendorf AFB, AK 99506
Contact this candidate