Customer Service Quality Assurance

*** ******** *****, *********, **

*****(253-***-****(*********@*****.***

Jeffrey Quentin Dailey

Objective

Position within a competitive company

Experience

** *** ** - * ******* Employment Professionals Fayetteville, NC

Sept. 10

Furniture Handler

Loaded and unloaded an average of three truckloads of furniture a day.

Carried furniture into barracks rooms and arranged per Standard

Operating Procedures.

Arranged and picked furniture inside a furniture warehouse.

7 Jan. 10 - 15 Short Stop Food Marts Fayetteville, NC

May 10

Convenience Store Clerk

Used an electronic cash register to sell convenience store items.

Received and stocked two trucks a week.

Maintained gas pumps and sold alcohol according to North Carolina

Standards.

April 08 - May 09 Securitas Security Services Seattle, WA

Security Supervisor

Used CCTV and ID cards to maintain access and observe activity in a

secure data center.

Supervised four other security guards in a twenty four seven work

environment.

Trained to Washington State security officer standards.

Sept 07 - March Toray Composites Tacoma, WA

08

Production Technician

Setup cutting machines to customer specifications to cut carbon fiber

pre-preg.

Performed quality assurance inspections on carbon fiber pre-preg for

defects.

Packaged carbon fiber pre-preg per customer specifications.

May 06 - June 07 Lowe's Enterprise, AL

Assembler/Customer Service Associate

Assembled customer items during peak summer time of May thru September

with every item done ahead of schedule.

Helped customers choose between a variety of lawn equipment and

pesticides.

June 97 - May 06 US Army Fort Stewart, GA

Private First Class

Ordered and managed over one million dollars in parts every year for

nine years with ninety-nine percent reliability in inventory.

Made detailed reports of services and equipment data while in Iraq for

three companies and was asked to train the rest of the Battalion on how

to make the same reports by the Battalion Maintenance Officer.

Was in charge of maintaining all maintenance files in the motor pool,

receiving commendable on all inspections.

Education

Sept. 97 - June Enterprise State Community College Enterprise, AL

07

42 Credit hours competed

Member of Phi Theta Kappa honor society

References

References are available on request.

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